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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3768 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and snug fit this Defender Series Pro case offers their Apple iPhones. Many appreciate the ease of application, stylish colors, and the included screen protector. While some find the case a bit weighty, the positive feedback on protection and style outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,768 reviews
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with Otterbox and warranty is pretty amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case as always!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great replacement for a previously worn out otterbox. May not last forever, but you can easily get 2+ years of heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s rugged but sleek. Is secure but not clunky. Is great for the price. It does the job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product can save your phone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although Otterboxes are bulky, they protect very well. I accidentally drove over and parked on top of my phone. My phone had no damage at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for today’s expensive phones. Just as advertised, this case protests from normal events in life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used OtterBox Defender cases for years and they are great! The pro series has a nice feel to it. I’m very satisfied with this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very durable. I've dropped my phone multiple times and it still works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product I have had in protecting my phone well worth the price for saving my phone on several occasions.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 3 out of 5 stars

    Boxed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a couple of months. Would buy again if needed.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Construction Savior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for someone who works on the construction. Still doing great. I don’t regret buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Against Losing your Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect solution for construction environment, belt clip is a must, if you tend to misplace your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very rugged yet good looking case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we were looking for and its working out great. A big thanks to the Best Buy team member who helped us out.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protective case is awesome & be able to keep safe from phone

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so glad that you are enjoying the Defender Pro Series case. It is truly an amazing choice for device protection. Should any questions arise about the case or if you have any needs arise related to the case, please give our CS Team a call at 1-855-688-7269 as we are always happy to help! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Super tough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for previously purchased OtterBox Defender in March 2017. 3.5 years of tough daily use (I ride horses) and the only reason I replaced it was the screen cover was nicked up from my keys. The Defender kept my iPhone 7 in perfect shape and I'm looking forward to several more years of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good. ive had these types of cases for years and never had a problem from otter box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned an Otterbox for all my smart phones. I feel they are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. No need for a second window. Secure belt clip works great!! My second phone with the Otter installed! Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very solid case and should last for years just like my last Otter box did. The added removable clip on is also a nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Decent price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I have owned many of these. This one did not disappoint. It’s very durable and decently priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will not use any other case but this one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case usually lasts me a few years. My phone has never cracked when it is in this case and I drop it quite often.

    I would recommend this to a friend
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