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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,771 reviews
  • Rated 5 out of 5 stars

    Firsst Class Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daily used of my iPhone would not be possible without this case and the included belt clip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick got help for what I was looking for.everybody was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice durable case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight yet durable. I love the way it feels but doesn’t impede edge of touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for today’s expensive phones. Just as advertised, this case protests from normal events in life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dirable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for a few years !! Protects my phone great !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very rugged yet good looking case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we were looking for and its working out great. A big thanks to the Best Buy team member who helped us out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very solid case and should last for years just like my last Otter box did. The added removable clip on is also a nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product I have had in protecting my phone well worth the price for saving my phone on several occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. No need for a second window. Secure belt clip works great!! My second phone with the Otter installed! Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s rugged but sleek. Is secure but not clunky. Is great for the price. It does the job well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Super tough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for previously purchased OtterBox Defender in March 2017. 3.5 years of tough daily use (I ride horses) and the only reason I replaced it was the screen cover was nicked up from my keys. The Defender kept my iPhone 7 in perfect shape and I'm looking forward to several more years of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great material!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boyfriend as a gift because he always drops his phone and it’s way better with this case because it’s really durable and light!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Is The Best Defense!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my OtterBox Defender for my recently upgraded I phone. Tough, durable and reliable protection and would highly recommend to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly the protective case I need for my phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st otter-box .....after 3 years the belt clip broke.....replaced the old style with the new style! Really happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Against Losing your Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect solution for construction environment, belt clip is a must, if you tend to misplace your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will not use any other case but this one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case usually lasts me a few years. My phone has never cracked when it is in this case and I drop it quite often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always liked Ottebox cases. Bought this for my Dad. First time owning an iPhone so I bought him a case to protect it. This does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very durable. I've dropped my phone multiple times and it still works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects my phone well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had any problems with my Otterboxes. This case proves to be of the same great quality I have come to expect from OtterBox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Construction Savior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for someone who works on the construction. Still doing great. I don’t regret buying it.

    I would recommend this to a friend
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