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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 3,771 reviews
  • Rated 5 out of 5 stars

    Tough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best rugged protector for my phone I have bought this brand before for my old phone would buy anything else

    I would recommend this to a friend
  • Cons mentioned:
    Port access

    Rated 3 out of 5 stars

    Good case with one flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great durable case but the only issue is the rubber covering the charging port, it’s very thick and you have to bend it all the way back just to get the charger in the port. After a few days it’s already coming apart.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi John,

      Sorry to hear that the charger port on this Defender series is having a hard time being flexible! Typically, this rubber stays steadfast, but ends up relaxing a bit with consistent use. We don't usually see the port break, and we apologize that this has happened! Please feel welcome to call our handy Otters at 1-855-688-7269, and they'll start fixing things up with a warranty claim. You'll have a secure replacement case in your hands before you know it!

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Case is very sturdy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for my Iphone 7. It was easy to fit my phone into the case. I will definitely buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the box it protects my charging port

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like otter box for its quality .It provided me with a way because of its cover to keep charging port clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super protective and drop proof for someone as clumsy as me. Really good and though a bit pricey, worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everton was I get a new phone the first thing I get is an Otterbox case! Always have and always will. They’ve never failed me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it... would definitely buy again. Happy it was in Stock and I was able to buy during my store visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the case. Would recommend it to my friends. Sales person was also very helpful. Glad I came there to buy it. Great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case! Its lasted a long time and I've dropped my phone several times and still hasn't cracked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVEE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING CASe can’t tell you how much times I’ve dropped my phone LOL works rlly good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is highly durable it are you survive three drops and no crack screen so it’s working great I highly recommend it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    survived 2 deployments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every bit as good as my last one which survived 2 deployments, I would not get any other kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and comfortable case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As is usual for Otterbox, this case is one of the most durable you can own. It’s also quite comfortable to hold. Recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new otter box I got. Have had no issues with it since putting it on my phone. Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid protection!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate carrying my phone in a pocket. With this case strapped to my belt, I never worry about the inevitable bumps and scuffs of an active day. Easy to unclip quickly when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect phone protector. I love the extra cover on the bottom to protect the port from all the lint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really strong phone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really strong phone case. My husband says that he prefers this one over life proof. It was half the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case well designed and made, a little on the pricey side but worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great work phone case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, durable. Easy to assemble / put on the phone. A little pricy relative to other comparable products, however worth the investment for the work phone and the abuse that it takes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product.I have three of these and never been unhappy with any of them.

    I would recommend this to a friend
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