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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,771 reviews
  • Rated 5 out of 5 stars

    Love my otter box case.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case. Love my otter box case, would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection for the value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable if used fir the life of the phone, sure help to increase the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great for iphone se 2nd gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great better than what Apple would have sold to me. Bought family member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sturdy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend is VERY hard on his phone cases. Works for the city and drives heavy equipment. Very durable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ruff and tuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my otter box...i'm ruff on phones with the work i perform...and it has stood the time and durance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim and easy to hold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a much better version of the original otter box! Slim design make it easy to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I dare ya to drop me now!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an OtterBox before, I will only by OtterBox from now on. Never thought I needed something like this until I dropped my phone recently. I could have prevented a cracked screen! I dropped it once since I bought the OtterBox and no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case was bought for wife wonderful attachments exactly what we were looking for for her

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Otter box product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second otter box I’ve had and it is an excellent product! It saves having the expense of having to insure phone. I really like the color too although there weren’t many choices that fit the second generation iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box my choice fro I-phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found through my experience Otter box has been the most durable phone protection system out there. This is my third phone & cover, having accidentally dropping same on occasion no damage occurred. Great product. Sales people were very accommodating , even installed the product on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every thing is good so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With help from son and grandson I was able to advance from a flip phone to I-phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I’ve dropped my phone numerous times and this case takes it like a champ. The only one issue I have is that the fingerprint scan sometimes doesn’t want to work? Idk why but overall a great case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, must buy. Very durable. Quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the otter box. Always had good luck with it. Working well this time too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save the Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the places I need to go and the constant battering my phone gets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great non expensive case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case had held up very well! My husband destroys cases easily but this has held up against all his projects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy duty phone case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone case. I drop my phone frequently and this is the perfect one for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me another otterobx for my iphone7 the last one lasted 3 years great quality and original

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit expensive but honestly you’d have a difficult time causing damage to your phone with this case even when you accidentally drop it.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're glad to hear that your Defender Series Pro is keeping your phone safe! Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you ever run into any issues with your case, please don't hesitate to reach out to our helpful team of Customer Service Otters here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Very durable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a life proof case before this and so far this one seems a lot more durable then the other

    I would recommend this to a friend
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