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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 3,771 reviews
  • Rated 5 out of 5 stars

    Very nice quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box has done a great job protecting the investment of my cell phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just what I needed for my new phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok just what I needed for my new phone. was easy to find in store and use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well and in store needed for next day sales persons were extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox is strong and durable, would recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Defender

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for family phones!!! Anyone would rather the rubber be scratched than the phone!! Always buy this product with new devices for best protection in order to keep your device looking brand new!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    100% Phone Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long Lasting. Color is okay. Prefer green. Built to last. I bought green-black one for iPhone 5s that lasted about 6 years before breaking down around the edges. Protects phone 100%. I don't use the included belt clip/holster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected had my previous one since I got my phone but lately it was not preforming as expected and I realized I had the same case for more than two years lol and the otter box cases should be replaced every year but I always wait until they start messing up I got three and a half years out of one for another phone I had so I always go defender pro! But I miss the Apple logo hole in the back I always put my phone magnet there and it was awesome, because the phone would still lay flat on any surface! And I have had this kind of case and basically drop my phone 7-8 times a day and never had one screen crack with case and the phones inside look like brand new. Just remember to take the case off and clean it, let it dry throughly and replace and I still have a perfect phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover is Durable, Long lasting, sleek and protective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always use the Otterbox Defender case for your field workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to find an OtterBox protector for my Iphone 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem buyer will need to get a glass cover to protect phone so an additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit for my SE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised! One drop from my kitchen counter and all is well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new iphone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good iphone,love it,very easy to use,no too big perfect size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case for an iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case and even better service at Best Buy! Couldn't have been better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox case is the best they make. It’s worth the money to protect my son’s phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these covers especially since we can be rough on our phones. Very good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item exactly as described. Very great quality, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone holder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a nurseryman and needed a secure place for my phone. The Defender case is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for my use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was very knowledge and moved my data to new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as expected . Good case and protective . Would recommend

    I would recommend this to a friend
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