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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,771 reviews
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great! Protects phone like it should. Belt clip is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Grip

    Rated 5 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this case fits my phone and feels in my hand. It is a solid phone case!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    None better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always trust Otterbox to do its job. Easy to install & protects as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    i love this case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this for my iphone se 2020 and fits great. protects your phone very well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Cell phone Otter Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the otter box that I purchased to replace an old and damaged cover for my phone. It is excellent and provides the protection I need for my phone. The price is fine and I received great assistance in choosing the right cover for my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    necessary item for iphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality and durable protection for your iphone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owner of the second defender case. Very durable. Use it in construction every day. Previous case lasted me 5 years. It was still good except screen of it got little scratched up from everyday use and my button for finger print access cover deteriorated (still useful for accessing the phone but no protection from dust and etc.) Dropped my phone several times no damages. Will recommend for any I phone. My is iPhone 7.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made and durable product. I carry my phone through the belt loop. Other phone cases are not as well built and the spring loaded part of the case that opens and closes to attach to belt do not open far enough to remove phone from belt especially when sitting down making it extremely difficult and frustrating to remove from belt. Otter is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Saved My phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone the other day and it was fine the case worked well and I was certainly glad that I bought it a price that I paid for the case as a bargain compared to what I would have to do to get my phone repaired. By the way if you think it’ll never happen to you that’s what I thought until I dropped it first time in at least 20 years

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has the best cases for protecting the phone. Defender does it's job well. as does Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    Great Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift to accompany my sons iphone. It’s now safe. Comes with sturdy detachable side clip.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    One Tuff Phone Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The defender is the only phone case I trust to protect my phone. I am in the mechanical service business so my phone can get dropped, dirty or wet on a regular basis. I have dropped my phone from an 8 foot ladder before and no damage with the defender. The belt clip keeps it handy and keeps me from running off and leaving my phone behind.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Have used OtterBox to protect 5 different phones & have never damaged one, despite all my inadvertent attempts! This model is even better than previous. Highly recommend to all my family!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage son wanted a case that wasn't flashy with great protection for his clumsy lifestyle, We finally found this perfect case to fit all his needs! I highly recommend this case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Value your phone? So does Otter!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my new iPhone, I bought an Otter case to protect it! An Otter case kept my old phone safe for 6 years! Yep! The phone “finally” starting failing & I was able to update and get a new model. No cracks, no scratches, nothing! Even after dropping numerous times. I don’t have money to waste or need do dads & fads on my phone. I need protection, I get Otter cases!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this same brand and type case for my I-Phone 6. So I wanted the same one for my I-Phone 8. I am a klutz and If I drop my phone it is fully protected. I also like that you can clip it on your jeans or belt. The best case by far an an intelligent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    fit, protection - pricey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit, protection - pricey fit, protection - pricey fit, protection - pricey

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Screen protector

    Rated 5 out of 5 stars

    Protecting at best !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great case with screen protector is a must have and fits very well .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Saved the day!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my child broke the glass screen on her iphone during a critical project at college, stopping to get the phone fixed was not an option. Furthermore, the phone is necessary to monitor blood sugars since my child has T1D. So I bought an otterbox to protect the phone until winter break when we will have time to fix the phone. Until then and even after, the otterbox will protect the phone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great case!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say, its an Otter box! Had my old one for a few years, left my phone on the bumber of my truck, i had driven 3 or 4 miles befor i reliezed. turned around and it was in the middle of the road on the straight away of which i was going 55 MPH. I thought the worst, when i got to it it was FINE! the outside shell had the hit mark on the corner, screen intact! Awsome!!!

    I would recommend this to a friend
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