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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3772 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,772 reviews
  • Rated 5 out of 5 stars

    iPhone protective caseworker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid protection, easy to attach, easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case/protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The other box defender pro is as described and worth money I paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Thanks for ya help best buy. Will come back again soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing for an active teenager that does sports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Otterbox for years and will never change

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good protective case that's a lot sleeker than the previous ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just ordered this case for my dad. I hope he likes it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great case fits perfect and its very light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so far. Love the colors and the price can be cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This case is great for iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is a reliable brand and never fails to protect my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best case I have ever had. phone looks like new after years of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service when buying a new cell phone and the phone is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had before. Best option other than bubble wrap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box makes a reliable product that came strongly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for my work phone and is durable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and durable for my work phone. Would buy again no doubt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solid product rugged for outdoors but nice enough for outings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone case for I phone 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My screen was coming apart and needed replaced. Best Buy recommended an Otter box to hold the screen on instead of replacing it. It has fixed the problem and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not have a phone or iPad without an Otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    great protection, but you pay for it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had defender years ago. not the same. still will use for the protection. afraid the cover over "jack hole" will tear

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're not loving your Defender Series Pro case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, if something does end up happening to your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thank you how are you doing it's going to rain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this case very strong and durable

    I would recommend this to a friend
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