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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3772 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,772 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Defender Case for Apple SE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, rugged dependable protection of my new OtterBox. Just the deal to protect my new phone investment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frank's Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get in and out of pocket. It's black like the phone. I don't like black phone covers. It was the only size thar fit my phone. I have to live with it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Frank! Thank you for your review! We do apologize for the lack of color options however we do have a fantastic warranty if something were to ever go wrong with your case! Please feel free to reach out to our Customer Service Team as we are always happy to help if problems arise in the future! OtterBox

  • Pros mentioned:
    Build quality

    Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable and sleek back. I like the fact that it is fighiting virus Clean also

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy great, Apple not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my first iPad, there are some quirky issues. I have contacted Apple to walk through these issues, with the result being: they don’t have a resolution on a mobile application. Which seems incredibly ridiculous. I was told one can not rename photos in iCloud. Also issues with music from MacBook Pro to iPad not carrying over. Pretty big “oops” in my estimation. That, however, is an issue with Apple, not with Best Buy. Best Buy has knowledgeable sales associates who assisted me in purchasing the correct-for-me product. The iPad works just fine. A major complaint, which is Apple-complaint, is that the charging cords with the Apple iPad and the Apple iPhone are NOT interchangeable. How stupid! This means taking MORE charging cords / adaptors when going away from house for any time. Sure, I’ll end up buying a connecting cable, so that I don’t have to bring two heavy adaptors. Yet more expense. Pleased with Best Buy, not so much with Apple.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Otter box case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I needed Repaired a Mophe. Little pricey, like to go back to IPHONE charger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good cover, I just replaced mine because it was very old.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Otter Box. Protects your phone. I had a pink one before that lasted 3 years. I purchased a purple one this time. Love it1

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone cover because they stand the test of time. Sturdy, easy to wipe clean and protect my phone from getting broken.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone is working good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is for my husband it is working good right now. He has never had an I-Phone so he is getting use to it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case.. sturdy and protective. Phone has been dropped on occasion and case did a great job of protecting it. Color is really nice too!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid and strong case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong and sturdy. A little bulky and heavy but if you break your glass often, this is the cover you need. It protects your phone very well when dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Toughest case for iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protector for iPhone SE and everything is included even clear screen protection. The belt clip is also provided bu something I don't use.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Otter phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box defender case it works gets phone protected but wish it had a different look more styles

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope you continue to enjoy the amazing protection of the Defender Series case! Thank you for the great feedback on style. We are happy to pass that along! For several devices that offer MagSafe technology, we make the Defender XT Series case with all the rugged durability and protection you have come to know and love in the Defender Series, but the design to accommodate MagSafe has also allowed for some fun style updates! OtterBox

  • Cons mentioned:
    Bulkiness

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will definitely protect your phone. It is just too bulky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is too thick. Always have issues when doing the thumb print.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Heavy duty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought primarily to avoid my baby destroying my wife's phone. Has been successful so far, and it's dope that they offered purple.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover is just what I was looking for and the great thing is that the glass cover purchased with it for additional use is replaceable for free.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Dependable and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how durable this case is. I have dropped my phone numerous times and not a single scratch on it. This case has exceeded my expectations. Super impressed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very good case and my phone can stand on its own. I dropped the phone once all good. I

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good strong case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does its job as advertised. a little bulky but if you want to protect your expensive phone it is worth it.

    I would recommend this to a friend
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