Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,771 reviews
  • Rated 4 out of 5 stars

    Heavy but sturdy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it a few days soI can’t really say So far so good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased but the cover gets extremely scuffed and cloudy after much use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cell phone carrier

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cell phone cover & carrier. Very durable & not plastic looking

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box - My favorite brand

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otterbox is easy to install and remove. Color and style are appealing. One flaw-port to insert charger plug is cumbersome. Promises to protect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Built to withstand a 13 year old boy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not winning any beauty contests here but this is one tough case

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Sturdy and nice iPhone case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a very nice and sturdy iPhone case. Fits perfectly in my crossbody purse. Definitely a great purchase to protect my iPhone.

    I would recommend this to a friend
  • Cons mentioned:
    Port access

    Rated 3 out of 5 stars

    difficult

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    charging plug is difficult, due to over sized plug on case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Plaf,

      We're so sorry to hear this! A change in dimensions isn't on our road map right now, but we'd be happy to pass your feedback along to our product design team for future consideration. If you have any further questions or concerns, please feel free to ping us on our OtterBox website and we'd love to help!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Otterbox case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s alright. Otterbox Case nice looking but little expensive if not on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for my phone.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm about the only person I know who has not broken a screen on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otter case replacement

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the case we bought. It is great quality and fits the phone properly. Thank you for having them in supply.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good rugged product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and tough product works real well in my environment downside is the holster catches on seatbelts on armrest

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone protector so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving four stars because I’m still waiting for some time before I can really tell how good it is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case and looks like a brand new phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy in case u drop it it doesn’t break. Will buy again in a different colors.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box phone protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case to protect your phone if you drop it. I've used otter boxes for previous phones and never had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone cover

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the sale price at Best Buy, Defender cover is my best favorite with offering many beautiful color, styles and durability.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for your mobile phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the phone from damage. I just upgraded my old phone which had the defender case. The old phone still looked like new.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my case. The quality is great, the color is awesome but best of all it will protect my phone from a drop. I would recommend this case to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had faith in otter box cases and this one has not let me down so far.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Costs a little more, but worth it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this case has exceeded my expectations! Nice look and layers of protection, as I tend to drop my phone frequently!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is the best case out of them all. My husband used to break all of his phones, since we started to use otter box cases his phone is kept intact

    I would recommend this to a friend
Sponsored