Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,772 reviews
Cons mentioned:
Port access
Rated 2 out of 5 stars
iam Going to bring this back to store
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is made of such hard material/rubber that you have a hard time opening the tab to connect the I-phone charge wire. The last one I had the tab broke off allowing dirt to get in the charger hole
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Dear Joyce,
We apologize that you're feeling some apprehension towards this Defender Series Pro! While the rubber port covers can be a little stiff at first on a brand-new case, after some time and use, they should start to relax and move more comfortably. If the silicone does happen to wear out, please feel free to call our friendly Otters at 1-855-688-7269, and they'll always be happy to send over a tough new warranty replacement as soon as possible!
Best, OtterBox Customer Service Team
Rated 4 out of 5 stars
Good protection
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is on my 14 year old son who drops his phone a lot and it is still working
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Build quality
Rated 5 out of 5 stars
Great Value
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Value. Customer service was easy to talk to make sure I got right item. Well built item.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great Case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case is very easy to form fit the phone into and adds the much needed protection for people that want durability and protection.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great protection
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was the best case I got for my boyfriends phone for protection. No more worries about him dropping it!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great protection
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Otter box defender is a great case to protect phone. It definitely works!
I would recommend this to a friend
Rated 4 out of 5 stars
Good case
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case. Wish it would have came with a holster or clip.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Good
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice product . Sound is a little muffled, but it really protects your phone.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Phone case
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with otter box phone cover. It had worked well to protect phone as I have dropped it.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Get this if you drop your phone a lot.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great, mom likes it, got it so she wouldn't break her new iphone if she dropped it.
I would recommend this to a friend
Rated 3 out of 5 stars
Otterbox has flaws.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
There is no doubt that this system can protect my phone, however, in doing so it covers up the camera in back of the phone. Also when attached to my belt I find that it is somewhat difficult to remove especially when sitting down. I sometimes remove and keep phone handy.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro! It's odd to hear that your case is covering up your camera, as that OtterBox is designed very specifically for the iPhone 7, 8 and SE 2nd Gen. If you're using one of those devices, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best, OtterBox Customer Service Team
Pros mentioned:
Fit
Rated 5 out of 5 stars
It fits perfectly and is quite durable.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It fits perfectly and is quite durable.
I got it the same day I bought my new iPhone.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Phonecase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent protection for my phone. It was user-friendly and has a cool look with a great color.
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Nice case for protection from drops.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case is easy to put on and it does not restrict the sound. It fits the daily into a back pocket of your jeans.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Otter box excellent for cell phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent device to protect cell phone but Best Buy has limited selection for older phonrs
I would recommend this to a friend
Rated 5 out of 5 stars
Great phone case
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my new Otter Box. Had a hard time finding a decent phone case in the color I wanted. Glad I found this one.
I would recommend this to a friend
Pros mentioned:
Grip
Rated 5 out of 5 stars
Good for man hands
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This baby has it all. Watertight colorful grippy not slippy. Easy to use and won’t slip out of pocket. All good so far.
I would recommend this to a friend
Pros mentioned:
Screen protector
Rated 5 out of 5 stars
Great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just what I expect from Otterbox. This version also has the front screen protector.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
recommend
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
tough case that keeps iphone well protected from breaking even when dropped on concrete
I would recommend this to a friend
Rated 4 out of 5 stars
iPhone SE
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a nice phone. Not real big, but it’s fine for me.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black