Customer Ratings & Reviews
- Model:
- 77-60594
- SKU:
- 6296131
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.
This summary was generated by AI based on customer reviews.
Protection with a price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protects phone, however small particles such as pocket lint can get in between the screen protector and the screen. Over time these particles made permanent scratches on my screen around the edges. I would recommend a case with no built in screen protector.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Hodgi,
We're so sorry for any frustration with the Defender Series. Our Defender Series case will offer dust protection, but isn't completely dust and debris proof. If you're looking to use a case and a separate screen protection, we recommend picking up the Commuter Series and the Alpha Glass or Amplify. The Commuter Series is a two-piece case that features a silicone layer that goes around the iPhone and a hard plastic shell that goes on top of that. It features port covers to keep dust and debris out of your phone's ports. The Alpha Glass and Amplify are completely compatible with this case for premium screen protection. If you have any additional product questions, please call us at 1-855-688-7269.
Sincerely,
OtterBox Customer Service Team
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not water proof but ruggedized enough to handle work and kids
I would recommend this to a friend- Pros mentioned:Protection
Love this case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropping my phone is no problem with the otter box case! I’ve always been pleased with this brand
I would recommend this to a friend Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this new phone. Easy to use and thank God for your technicians.
I would recommend this to a friend- Pros mentioned:Protection
Solid case, but bulky
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is a fortress. A bit bulky but it protects the phone which is the goal of the product.
I would recommend this to a friend - Pros mentioned:Protection
I make my phone feel safe
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is an excellent product and it actually protects my phone which is an investment with what they cost!
I would recommend this to a friend - Pros mentioned:Protection
Good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case to have on your phone. Always should have it protected
I would recommend this to a friend Good quality case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is easy to to use and good product for your money.
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a solid case I like it way better than my life proof, has held up better
I would recommend this to a friend- Cons mentioned:Bulkiness
Great case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case! It works great and is not very heavy. This is my insurance for my phone.
I would recommend this to a friend - Pros mentioned:Protection
Life proof
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Life proof, survive dipping in water, dropping and piece of metal falling on screen! Save my phone multiple times !!!
I would recommend this to a friend - Pros mentioned:Protection
Good quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Mom is still loving this case because she is dropping her phone all the time.
I would recommend this to a friend - Pros mentioned:Protection
Great protection without being bulky!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection without being bulky and easy access to port and silent switch! Price is a good value too.
I would recommend this to a friend - Pros mentioned:Protection
Cheap Insurance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had OtterBox cases on all my phones and they have each protected the phones from damage.
I would recommend this to a friend - Cons mentioned:Bulkiness
My Phone is more secure but way too large.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Phone is more secure but way too large. Armor of the OtterBox makes the phone so much bigger that it does not fit in any of the other accessories that I had purchased for the phone. Very frustrating and much heavier, too.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that the Defender Series case didn't check all your boxes! The good news is, we have a pretty wide selection of cases, so we're confident that we have something that will suit your needs. If you want something a bit sleeker and more pocket-friendly, we'd suggest taking a look at our Symmetry Series case here: https://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-7-and-iphone-8-black/6028008.p?skuId=6028008
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
iPhone saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my granddaughters new phone. It’s her first new phone so she wants to keep it safe. Has done a good job
I would recommend this to a friend good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok phone need better sales to explain features of phone
I would recommend this to a friend- Cons mentioned:Bulkiness
No thank you
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband is a brute when it comes to cell phones. Unfortunately this one only lasted for a few months... Others out there are much better, and worth the few dollars more.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are simultaneously sorry and surprised that your husband's Defender Series Case wasn't able to keep up with the demands put upon it. Just so you know, we do have a really great warranty that can help to get him set up with a brand-new replacement to address whatever issues his current unit is struggling with and restore maximum protection. Just ping our handy Otters via the link below and we'll have things all fixed up in no time!
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Heavy duty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Construction job site proof. Works well and had a cover over the screen.
I would recommend this to a friend- Pros mentioned:Grip
Sturdy case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the only "color" option in Best Buy, but I am pleased with it. It is very sturdy. Has a good grip.
I would recommend this to a friend