Customer Ratings & Reviews
- Model:
- 77-60594
- SKU:
- 6296131
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Great Phone Protector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the phone 1 week and dropped 6 times. Thank GOD for the Otterbox
I would recommend this to a friend - Pros mentioned:Protection
Pruple is my FAVORITE color!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is my favorite color and it completely protects my phone.
I would recommend this to a friend - Pros mentioned:Protection
Great case protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this protector for me teen daughter. Keep the phone safe from falls.
I would recommend this to a friend - Pros mentioned:Protection
Excellent case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought case for daughter who is very active and always on the go
I would recommend this to a friend Not bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic melts in hot temperatures, now i cant use the case, but other than that its a good case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize for the issue you have experienced related to the case being exposed to extreme heat. We have an amazing warranty and we would be most happy to get you into a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
All bad. Needs to be taken off and cleaned daily
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is horrible. I am not sure why but they did not put a protective film over the earpiece and front camera so lint and dust gets down in there between the screen and the protective covering on top of the screen so every other day you need to take the case off and clean your phone and the inside of the protective screen. Makes no sense whatsoever. Hopefully I can still get my money back for it. I’m not sure it’s an option for the SE But the iPhone 11 defender case does not have the front protective screen because of this reason.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with your Defender Series Pro! We appreciate your feedback about your troubles with your screen protector, and we'll be sure to let our design team know about your experience. We don't currently have a screenless Defender Series case for your device, but we'll pass your thoughts along. If you're looking for something with direct access to the screen of your device, we'd suggest checking out our Commuter Series case here: https://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-8-and-se-2nd-generation-black/6028064.p?skuId=6028064
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Excellent choice for my iPhone!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Otterbox Defender was the best choice for my iPhone!!
I would recommend this to a friend - Pros mentioned:Protection
Excellent as Always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox cover for my son's phone is great! His phone is well protected.
I would recommend this to a friend - Pros mentioned:Protection
Sturdy case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve dropped my phone several times and this case has protected it.
I would recommend this to a friend - Pros mentioned:Protection
Safest case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this to my daughter and it’s the best case to keep her phone sade
I would recommend this to a friend - Pros mentioned:Protection
Great iPhone case!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A pretty phone case that protects and looks great. Love the color.
I would recommend this to a friend - Pros mentioned:Protection
Strong, protective case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case. It is light, considering how much it protects my iPhone
I would recommend this to a friend - Pros mentioned:Protection
Great case for phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy OtterBox for the best protection ever!!
I would recommend this to a friend Teacher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to press the volume and shutoff buttons.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Patricia! We are so sorry to hear you are experiencing an issue with the button areas of your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
- Pros mentioned:Protection
Cases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not bought any other cases but otter defender. Best case ever!!
I would recommend this to a friend - Pros mentioned:Protection
Great case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case and great price. Great protection and style
I would recommend this to a friend - Pros mentioned:Protection
great protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful case, always use and trust it for protection
I would recommend this to a friend - Pros mentioned:Protection
Just what i wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a case that was protective and looked good and this does both.
I would recommend this to a friend - Pros mentioned:Protection
Excellent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am constantly dropping my phone and have no damage
I would recommend this to a friend - Pros mentioned:Protection
Great Protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the ultimate protection . This is the only case that I buy .
I would recommend this to a friend