Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 3,772 reviews
Pros mentioned:
Protection
Rated 5 out of 5 stars
Super Case
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this case. Protects the phones from drops. Really great
I would recommend this to a friend
Rated 2 out of 5 stars
Great if you plan on spelunking with your iPhone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Theirs no doubt it’s built solid but it comes at a cost. The built in clear plastic screen protector significantly reduces the tactile feel with the touch screen and with mine I was constantly finding dust and other small particles getting trapped inside. Much better off getting the Otterbox one grade below this on the protection spectrum and applying a separate screen protector right on the screen. I love OtterBox usually, just not this particular model.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hey Gerk,
Thanks for your feedback regarding the Defender Pro Series. The product offers dust protection, but it isn't completely dust proof. If you'd like to use a tough case with a separate screen protector, we suggest taking a look at the Pursuit Series, which can be found right here at Best Buy! This is our toughest case yet and it can be paired with one of our screen protectors, Amplify or Alpha Glass. Feel free to contact us through our website with any further questions or comments.
Cheers, OtterBox Customer Service Team
Pros mentioned:
Protection
Rated 5 out of 5 stars
Strong durable case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Protecting my phone now is vital. This does the trick.
I would recommend this to a friend
Rated 3 out of 5 stars
Makes useless the fingerprint reader
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case looks and feels good. But it has a problem, at least for me, it has a clear screen that protects the display but makes the fingerprint reader useless.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there!
We're sorry to hear about your troubles with your Defender Series Pro! It's odd to hear that you're having trouble with your TouchID with your case on, and we'll be sure to let our design team know about your experience. If you continue having troubles with that, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best, OtterBox Customer Service Team
Pros mentioned:
Protection
Rated 5 out of 5 stars
Supports my daughters phones
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Helps there phones from all the dropping they do with there phone
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Rated 3 out of 5 stars
Meh
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is sturdy and offers solid protection against drops. The plastic screen is not so great. The cover over the button makes it difficult to use fingerprint unlock.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there!
We're sorry to hear about your disappointment with your Defender Series case! It's odd to hear that the fingerprint film on your case is interfering with the functionality of the device, and we'll be sure to let our design team know about your experience. We do recommend registering your fingerprints into the device with the case on and off, as that will help your phone recognize the case film too. If that doesn't help, feel free to call us at 1-855-688-7269, and we'd be more than happy to get you a replacement case.
Best, OtterBox Customer Service Team
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great case!!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case, protects very well, looks good and stylish too!!!!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a great case for any phone a would to have one
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Excellent Outernox
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the color fits my phone nicely. Price was good
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
The wife loves the case , need I say more ? lol
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case to keep your expensive cell phone from any damage
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great Product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is extremely protective for one's iPhone. A must buy!!
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Screen protector
Rated 5 out of 5 stars
Outstanding quality case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Outstanding case!! Love the built in screen proctector.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great durable case. Protects really well. Great brand
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
boxx
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Protection for your expensive techs no brainer....
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Otterbox
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pefect fit placed over a slightly broken screen and works perfect.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great phone protection!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Double casing and screen protector... clip on too!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Use this for my work phone. Protects the phone from everything
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Keeps phone safe
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case will definitely protect your phone. Quality
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Nice cover
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case is slim with good protection. Comes in a variety of colors.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great color and product
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wife loves the case it protects her phone very well