Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 3,772 reviews
Pros mentioned:
Fit
Rated 5 out of 5 stars
Works well
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this and it works good since iPhones break a lot
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great colors
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this case. It’s slim and protects my phone great.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Awesome ! ! !
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing case ... saves your phone every single time !
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great case.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second OtterBox and I think it's great!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
100% recommended, great protection for your cellphone
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect for this outdoor super user.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Yeah- it’s true, I always have my phone nearby. Out in the garden, on a hike, or those rare times you can find me indoors. Have used Otter Box’s for years- product keeps improving. I appreciate their customer service and willingness to stand by their products, making this a great investment.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Excellent protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is perfect for someone wanting maximum protection from drops, etc.. case is a little bulky but not enough to prevent carrying it in your pocket.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Best iPhone case I've used
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Survived many drops, protects the phone very well!
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case use them on all phones for the company!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Always a great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the best products for protecting my iPhone.
I would recommend this to a friend
Rated 5 out of 5 stars
great iPhone case
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My daughter is very hard on her cell phone cases (and phones), so we always buy an OtterBox case to protect her phone. The old case had gotten a bit ragged, so we picked this one in her favorite purple. She loves it, and so do I as it is very snug and protective.
I would recommend this to a friend
Rated 2 out of 5 stars
Not worth the money
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s an ok case but this is the second one I’ve bought because they scratch easily.I
Got the belt clip figuring it clicks in securely,but something as simple as the seatbelt in my car can pop it off the belt clip.When you drive for a living to clients homes all day and might bump into something,the last thing you want to do is double check to see if your phone fell out of its $20 belt clip(the phone case is normally $30 by itself.$50 for both is ridiculous for such cheap plastic ).I won’t buy another Otter Box in the future
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there!
We're sorry to hear about the issues you've been running into with your Defender Series holster! We'll be sure to get your feedback passed along. In the meantime, give us a ring at 1-855-688-7269, and we can look into getting your holster replaced.
Best, OtterBox Customer Service Team
Rated 5 out of 5 stars
Great case for my phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love OtterBox cases. This one is just starting its journey - the last one I had was on my previous phone for nearly 7 years! It protected that phone magnificently and hopefully this new one will do the same for my new phone. Well worth the money in my opinion!
I would recommend this to a friend
Rated 1 out of 5 stars
Cover for phone
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can’t review this product because I have not gotten it yet. Been trying to find out why it’s been in Shreveport since last Saturday and we still do not have it
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
Pros mentioned:
Protection
Rated 4 out of 5 stars
Reasonably priced phone protector
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The case makes the phone a little larger and seem heavier but offers great protection. Haven't dropped it yet.
I would recommend this to a friend
Rated 5 out of 5 stars
Protecting My Phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I insist on the Otter Box Defender series for my phone. The grandkids love to look at the photos and unfortunately often drop the phone or spill drinks on it. It’s great not to have to worry about it.
Otter Box provides great customer service too!
I would recommend this to a friend
Rated 5 out of 5 stars
Great Case Great Protection for my phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
this is my second defender case I bought for i phone. I have dropped my phone so many times I can not count and nothing ever happened to it. i just upgraded my phone and bought another defender case. Also have it on my 8 yr olds ipad not worried about any drops.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Great case
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had OtterBox Case and it has been thru a lot so I had to purchase another one and this case is all what is stated and more.
I would recommend this to a friend
Rated 3 out of 5 stars
Great case
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case! Just wish it had a protective lens cover to help protect the phone camera lens from scratches and dust.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there,
We're so sorry this Defender Series case left you looking for more!
We're always evaluating new case options, so we would love to pass your feedback up the ladder for future consideration. In the meantime, if you have any further questions or concerns, please feel free to give us a call at 1-855-688-7269 and we'd love to chat!
Best, OtterBox Customer Service Team
Rated 3 out of 5 stars
Great for impact
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for impact but not so good on moisture. Least little bit of rain and you get moisture behind screen protector, but you can throw it offs the roof of a 5 story building.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hey PalmettoStateBob,
It's awesome to hear that you trust the Defender Series Pro to keep your iPhone safe, even if it gets tossed off a roof! We sincerely apologize for any confusion surrounding the protective abilities of the case, as the Defender Series Pro is not engineered to provide any sort of waterproof security. That being said, we're confident that the case should continue to protect your investment during all sorts of epic drops or falls! If you have any future questions or comments, please feel free to contact our wonderful representatives at 1-855-688-7269, and they'll be delighted to further assist you!