Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 3,772 reviews
Rated 5 out of 5 stars
Great case for an aging phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this case for my daughters iPhone 7. She recently dropped it and cracked the screen. After replacing the screen i wanted something that would take a fall. This seems to fit the bill.
I would recommend this to a friend
Rated 5 out of 5 stars
Great case for older hands
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this case for my Mom's phone. Her hands are not as steady as they used to be, so this was a necessity. She loves it because it protects all of the phone and makes it easy to hold onto.
I would recommend this to a friend
Rated 3 out of 5 stars
Case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s okay I don’t like how big it is so it’s not great to fit in pocket or have holding it
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there, Louie!
We're sorry to hear about your disappointment with your Defender Series Pro! We appreciate your feedback about the size of your case, and we'll be sure to let our engineers know about your experience. Keep in mind, that Defender Series is our most rugged case option, so it'll be a bit more robust than some of our other case offerings. If you're looking for something a bit sleeker, we'd suggest checking out our Symmetry Series case. If you have any questions, please don't hesitate to give us a ring at 1-855-688-7269, and we can get you helped out.
Best, OtterBox Customer Service Team
Rated 5 out of 5 stars
Great Case Great Protection
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife loves it. Her iphone 6s was dying so she wanted to upgrade to the new SE and her case was shot. She really likes this one.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
OtterBox Rocks
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Always satisfied with OtterBox, quality products for sure. The case is attractive too and easy to handle. A bit of a challenge to open the first time, still definitely happy with it and recommend.
I would recommend this to a friend
Rated 5 out of 5 stars
Durable and keeps it safe!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought one of these for our work phones at our restaurant and it is durable yet not overly cumbersome. It feels great in the hand and protects the iPhone great!
I would recommend this to a friend
Rated 3 out of 5 stars
Security
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very durable and not so bulky for being otter box Brand. Although Nelly clip can’t si the same about it
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there!
We're sorry to hear that you're not liking your Defender Series holster! We appreciate your feedback, and we'll be sure to let our design team hear about your experience. If your current belt clip is damaged, we'd be more than happy to get you taken care of with a warranty replacement. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best, OtterBox Customer Service Team
Rated 5 out of 5 stars
Perfect protection
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Otterbox will always be my go-to phone case for any phones that I will purchase in the future. Very sturdy and excellent quality cases. You get what you pay for.
I would recommend this to a friend
Rated 5 out of 5 stars
A great case for iPhone users!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a new case for my phone as the one I had broke. Best Buy had a case for my phone that would fit and in a color I wanted!! This case is easy to hold and to put on my phone!!!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Otterbox
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Otterbox is my go to secure my phone and to have it right away is important to me.
I would recommend this to a friend
Pros mentioned:
Build quality
Rated 4 out of 5 stars
Sturdy
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sturdy build, should have more colors available in store for purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
Solid modular case!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the purple and lilac color. The case is very durable and the phone still feels light weight. I thought the price of the modular case was still high considering the age of the phone iPhone 8 vs iPhone 11.
I would recommend this to a friend
Rated 4 out of 5 stars
Love the color, but.......
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like how protective it is, however, I have a couple challenges. When I try to plug in the lightening cord, it doesn't plug in easily. The other challenge I have is that the plastic that covers the screen sometimes appears to not react to touch. Several times a day I have to touch the letter, number, etc. many times in order for it to be typed.
I would recommend this to a friend
Rated 5 out of 5 stars
Great IPhone SE Case
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great IPhone Se Case. The is a great case. It protects my phone and is very durable. Otterbox also has a lifetime warranty if the case breaks. Free replacement you just pay shipping.
I would recommend this to a friend
Rated 5 out of 5 stars
OtterBox Review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Otter Box is strong and resistant> Have dropped it several times with phone and box intact. Protective screen remains clear
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Cover
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like it. I got purple and I love the color scheme.
I would recommend this to a friend
Rated 5 out of 5 stars
Strong case for iPhone.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install iPhone. Comes with the glass protection; just slide the phone inside. Like the Textured sides of this Otter case for my hand. Takes away the worry of it slipping. Quality case.
I would recommend this to a friend
Rated 5 out of 5 stars
Defender series
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have never used anything other than the defender series and I will continue to do so, because it works so well. It can endure the abuse from a child, none the less unintentional fumble to the ground.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Good
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good case, protects phone very well, screen cover eventually wears down.
I would recommend this to a friend
Rated 5 out of 5 stars
Great case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased as a gift for my mom. She loved it. Very protective and not too heavy. It was a bit of a challenge to figure out how it came apart to put it the phone. But worked out well.