Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 3,772 reviews
Rated 5 out of 5 stars
Lovely iPhone 7 case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I walked into the Best Buy store and talked to the staff that assisted me. They were very professional and knew where to go for the case and it fits perfectly.
I would recommend this to a friend
Rated 5 out of 5 stars
Otterbox Always Delivers
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Lovely case with excellent drop protection. Otterbox cases have always been the best for me. I especially like the rugged design.
I would recommend this to a friend
Rated 5 out of 5 stars
Great phone case!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This cover is way better than the ones I have had before! Once I figured out how to put my phone in, it has been a pleasure. Very glad I got this one!
I would recommend this to a friend
Pros mentioned:
Fit
Rated 4 out of 5 stars
Good Case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
OtterBox are always a sure buy! Fits perfect and looks good.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Rated 3 out of 5 stars
Strong cover but can get hot
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The cover is a great cover but the phone can overheat due poor airflow.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great value
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed to replace an iPhone that was out of date. Chose this case because it is the best one available. Can't go wrong with Otterbox it's the best product going.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Cell Protection
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased for an older phone I gave my son, really does a great job of protecting from drops
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Oh I love my iPhone phone case the color the durab
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Oh I love my iPhone phone case the color the durability so far I feel pretty safe with it all I would recommend it to anyone
I would recommend this to a friend
Rated 5 out of 5 stars
iPhone case
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lasted for - few years but highly overpriced the quality lasted for over a year and I’m happy and bought the exact same one for my iPhone 11
I would recommend this to a friend
Rated 5 out of 5 stars
Great product, works really well.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, works really well. Just what I needed. Previous IPhone case was covering speaker and people couldn’t hear me. No problem at all with the Otter Box.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Great protection
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great protection but the plastic screen cover is awful
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great cover!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best cover. I like the otter box brand. Always lasts a long time. Very durable and comes in different colors besides black. Easy to put on phone!
I would recommend this to a friend
Rated 3 out of 5 stars
So-so case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had otter boxes before, holster clip is usually the first thing to fail
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there!
We're sorry to hear that you've had bad luck with your Defender Series holsters in the past! The good news is, we have a great warranty, so if your belt clip is damaged, we're more than happy to get you taken care of with a replacement holster here: https://www.otterbox.com/en-us/support
Best, OtterBox Customer Service Team
Rated 5 out of 5 stars
Very easy to clean up it
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had been buying many different cases and all of them did not work for me. When I bought this otter box was a great idea because I still have it.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Nice for phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Keeps phone safe from falls, light weight durable.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
OtterBox - Defender
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
OtterBox - Defender Series Pro Modular Case for Apple® iPhone® 7 and 8 - Black Is a great case for my phone makes it look really stylish the design and feel is excellent
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Rated 3 out of 5 stars
Totally covered
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Covers the whole device well. Kind of bulky and I thought tough to put it on
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hey, Brody!
We're sorry that you're not thrilled with your Defender Series Pro case! While that case is a bit bigger, it's because it is among the toughest cases we make. If you're looking or a case that's a bit slimmer without sacrificial the dust protection of the ports, we'd suggest checking out our Commuter Series case. See more about that case here: https://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-and-8-black/6028064.p?skuId=6028064
If you have any questions about those cases, give us a ring at 1-855-688-7269, and we can get you helped out.
Best, OtterBox Customer Service Team
Rated 3 out of 5 stars
Impossible to open
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product but next to impossible to open without damaging item
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there!
We're sorry to hear about any frustration with your Defender Series Pro case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. For tips with installing your Defender Series case, check out our installation video here: https://www.youtube.com/watch?v=Xcc0FiKE1yQ
Best, OtterBox Customer Service Team
Rated 5 out of 5 stars
Best case in the biz
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This reviewer received promo considerations or sweepstakes entry for writing a review.
OtterBox is rated best for drop protection. I have been using OtterBox Defender cases for years, have dropped my phone on concrete numerous times and never had a problem.
I would recommend this to a friend
Rated 5 out of 5 stars
Very protective cover for my iPhone 8
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This reviewer received promo considerations or sweepstakes entry for writing a review.
iPhone 8 only two colors available in otter box covers - wish there were more choices. However the main purpose of the cover is to protect my phone and it does do that.