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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3772 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 3,772 reviews
  • Rated 5 out of 5 stars

    A Rugged Case With A Perfect Fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a dedicated OtterBox customer. Their cases are rugged, long lasting and protect my phone from damage from water and impacts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Otterbox Defender cases since I got my iPhone 3. I’m now using the Defender for my iPhone 8. It’s perfectly safe & secure!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    phone slips out of the belt clip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has slipped out of the belt clip several times.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Kenn!

      We're sorry to hear that your Defender Series holster isn't keeping that phone locked securely on your hip! That is definitely abnormal. Thankfully, we have a pretty stellar team of CS Otters who would love to get you taken care of with a replacement case. Give us a ring at 1-855-688-7269, and we can get that claim started for you.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    A very good case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Otterbox. Still in good shape after two years of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone Protective Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found an iPhone case to protect it from my clumsiness!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case for iPhone 8

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife’s new iPhone 8. Case fits great and looks nice. We only buy products as we know they work. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otter box products. The only thing I dislike is that they don’t come in cute cases and they make your phone heavy and bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great love otter boxs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my otter box they help save all my phones they are made good they help save all my phones that I buy the rubber is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as sturdy as other models

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for my son who breaks everything he touches

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi!

      We're glad to hear that this Defender Series Pro case has broken your son's streak of breaking everything! If there's anything keeping this from being a 5-star experience, give us a ring at 1-855-688-7269; we'd love to hear your feedback!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Much too difficult

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is extremely difficult for me to use. I have to struggle to get the charging wire in and to turn sound on and off. It may be built like Fort Knox for safety, but it’s a pain to use.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series Pro! We greatly appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you run into any additional issues with your OtterBox, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Good phone case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone a lot and it definitely protects your phone. It’s a decent price and great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new otter box case. The screen protector doesn’t impede touchscreen as other cases I’ve had have done. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item became very useful for my phone. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect. It was easy to put on and even though it wasn’t the color we initially wanted, it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable & great for a teen or anyone who has dropped their phone a time or two!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Defender Case for I phone 8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we need. Durable and reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this case came in more colors but it is definitely durable. Ive dropped it a few times and my phone has been safe and protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this phone case! It’s amazing!! It’s super durable and easy to set up! Would definitely buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy protection

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box has great quality and I’m glad they made a case that doesn’t cover my phone’s color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I’ve had one for 6 years and it’s taken a beaten and my phone has never broke.

    I would recommend this to a friend
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