Customer Ratings & Reviews
- Model:
- 77-60594
- SKU:
- 6296131
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.
This summary was generated by AI based on customer reviews.
Nice color and great protection.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my purple case! I have dropped my phone but the case has protected the phone
I would recommend this to a friendLove this phone case!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful and durable iPhone case. The case makes my phone look great and protects it 10%.
I would recommend this to a friendOtter box
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter boxes are built proof, I once drop my phone on the street and a car drove over it, and my phone was perfect!
I would recommend this to a friendSolid casing.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the case as it’s fairly drop poof. My only criticism is the volume knobs are so stiff that I can only lower the volume and not click it off. Subsequently, I have to go into settings and manually put the phone on do not disturb.
I would recommend this to a friendExcellent purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this product to everyone! OtterBox is a great quality product and worth the money!!
I would recommend this to a friendPerfect protection for a phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will always choose an OtterBox phone case because they are very durable. This product is worth the money spent.
I would recommend this to a friendGreat customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product came in good condition. Packaging was on point . I would recommend again to someone I know .
I would recommend this to a friendDependable product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new iPhone 8 and above are all glass enclosed, does otter box coverage that type if dropped and the case breaks???
I would recommend this to a friendIt is a nice case, lighter than the one I replaced
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this case except, the cover over the power input slot is awkward to use as it opens from the bottom up, this is a problem for people with hand disability issues. But it is functional just difficult to use.
I would recommend this to a friendBest case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t beat a otter box I buy one everytime I buy a new phone never had another phone brake since I’ve been using them
I would recommend this to a friendRugged but thumb reader blocked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a rugged case and I liked it a lot ... until I tried the thumbprint reader. It doesn’t work! It is not possible to get enough of the thumb over the reader to work. Given conditions, not sure if I can return it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Rick!
We're sorry to hear that you're having trouble with the Touch ID while using that Defender Series Pro case. We usually recommend authenticating your fingerprints with and without the case on. If that doesn't help, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box module case is not good it’s hard to answer your phone the touch features does not work much use your passcode all the time. Also doesn’t hold your phone in properly phone also coming out of the case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustrations with your Defender Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. We sometimes see sensitivity issues when people are using an additional screen protector alongside the one built into their case. If you're not using any extra display protection, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
iPhone safety
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter cases give me peace of mind with my iPhone. It’s a great product and very well made
I would recommend this to a friendAwesome Color & Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case was on-line, but the price in-store was great. This case is a great color, but I really wish that the entire case was the plum color and not lavender. The quality of this case is great and is what I expect from Otterbox!
I would recommend this to a friendotterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and helps protect the phone during the use in harsh environment!
I would recommend this to a friendAwesome!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves her new phone case she has always used Otterbox she will not use any other case.
I would recommend this to a friendStrong
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We always buy a defender otterbox for our phones. They have saved our phone a few times.
I would recommend this to a friend- Cons mentioned:Bulkiness
Too expensive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke within a month. I do mistreat my phone however it broke after falling out of my pocket which is not a long drop. I bought it thinking it was heavy duty.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Armando!
We're sorry to hear about the damage to your Defender Series Pro case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
GoodService
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service by Orlando! Told him what I wanted. He showed it to me. I bought it.
I would recommend this to a friendMoney Well Spent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable! My phone has dropped several times and it has not gotten scratched or cracked.
I would recommend this to a friend