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Sterling, VA 20166
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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3772 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 3,772 reviews
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was great and awesome and amazing hahahahahahha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case has worked wonders and is one of my favoritos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed , broke mine while on Vacation love the new color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my granddaughter and she loves it. It is sturdy also to protect her phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quality customer service very quality team in an ultra premium town

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box always a great item to protect expensive cell phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality as always with otter box. second one purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my 2nd purchase of otterbox. Very happy , just as ordered and on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case so far, only downside is that now I have trouble pressing the volume down button to take pictures. I’m hoping once it’s a little more broken in it won’t be an issue. Just feels very stiff.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 1 out of 5 stars

    Too bulky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to get to the buttons on the sides. It is too heavy in my purse and the plastic front scratches easily. It cuts off the sides a little.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Lisa,

      We're so sorry you're not loving the look of this Defender Series Pro case. If you're looking for something a little more streamlined, please feel free to check out our Symmetry Series case on our OtterBox website!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Carrier Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She really likes it. and service was really good. I have one of these too also bought at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otterbox cases and this one is no different. Great color and feel!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox makes one of the best cases on the market for anyone who works in or requires a tough case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had several Otter Box products on various Apple products over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I got this on sale for my parents. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and durable. Good to have as a phone case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox - Apple iphone 7 - Easy to assemble onto iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so durable and lasts! I’m tough on phones but this case can stand the test of time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and love the case! Not as bulky as they used to be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product Durable and stylish Cost effective for clumsy fingers.

    I would recommend this to a friend
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