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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 3,771 reviews
  • Pros mentioned:
    Grip, Protection

    Rated 4 out of 5 stars

    screen can get cloudy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen protector sometimes distorts the display. Happy with the protection the case provides and is easy to hold and not slippery like some other cases.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects your cell phone very well. Strong case.!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My work phone is subjected to many bumps etc on job sites and a strong case is a must. Otter box cases are great protection and the belt clip is a big plus instead of having to buy separately. Even after dropping down 20’ of scaffolding with a previous otter box, my phone came thru without injury.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 4 out of 5 stars

    Ottorbox Defender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy case. It also is small enough to fit in a pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    iPhone 10 case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great durability very reliable love the warranty well recommend for kids So u won’t have to worry about damaging the phone and it has a screen protector already on it

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    OB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox fits my phone perfectly. It's my second one and I think they are the best physical protection you can buy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects my phone from accidents. Fits perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter is the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the fullest protection! Otter products have never failed me. I love the sleek design with a built in screen protector. I have dropped this loosing my grip of course walking down my stairs on several occasions and protects my apple I love otter products!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first OtterBox Case. It proptects my phone from the abuse it gets while am am working.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does what it says it should..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there are a lot of phone cases out there but ever since I’ve had an OtterBox my phone has been very well protected. I am pretty rough with phones as I work outside so I tend to drop my phone a lot. Lesser cases just don’t cut it. I’ve never had the more expensive cases but for me OtterBox does the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox hands down is the best protection. Never lets me down.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Thumbs up x’s 10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Otter makes the best cases for iPhone. I couldn’t tell you how many times has saved my phones life. The right case for people that are very clumsy in other words.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly sturdy. Allows easy access to all the buttons. Does not increase size of iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Top of the line protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this case for my mother to compliment her iPhone 7 she got for Christmas. This case is so durable. My brother has one on his iPhone and he left on the edge of his car with the hood open and I accidentally closed the hood on it. There was no damage done to the case or phone. Top of the line protection here.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox and children

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only box I would buy! A bit more expensive, but you can drop your phone many times and there is no damage. Every parent, if they buy a phone for their child, should require that the child do some housework and buy this before they can use their phone.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Otto box iPhone se review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otto box is the best phone case Been needing a new phone case for the last month and a half work my last 1 was ripping on the right lower side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better than the one I had before. I like it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Fit

    Rated 4 out of 5 stars

    Thick, Sturdy Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thick, sturdy case - which is what I was looking for to protect my new phone. Snug fit, and all the function keys work.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Reliable protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Otterbox cases for many years, for both iphone and ipads. Have briefly tried other brands but always go back. Protection is excellent. Everything is good with this one except the usual issue with the tab opening for recharging. Have to force it a bit in order to get the charging cable seated. On the older, more rubberized versions, I'd just cut the tab off right away, reduced the annoyance later. For this model, might need to wait until it breaks off, TBD.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    otterbox review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great at prottecting my phone as i accidently dropped it and had no problems

    I would recommend this to a friend
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