Customer Ratings & Reviews
- Model:
- 77-60594
- SKU:
- 6296131
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.
This summary was generated by AI based on customer reviews.
Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best object you can have for your daily life. It so beautiful and I love it.
I would recommend this to a friend- Cons mentioned:Water resistance
OtterBox Defender Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cover allows dust to seep under the top plate. Hard to believe it could deter water entry.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are sorry to hear about the problems you are having with your products. The Defender Series Pro cases are not water resistant but have built in scratch protection for your device. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
good protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very solid and secure case, good for those who often drop their phones. The screen protector is tough but sometimes it seems that it makes the touchscreen less sensitive.
I would recommend this to a friend- Pros mentioned:Protection
Excellent iPhone protection!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an OtterBox, what else do you need to know?!? Well-made, well-fitting, functional, and good looking. AND, Best Buy's customer service is THE BEST!! I had mistakenly ordered the wrong case, but swapping it out for the right one could not have been easier!!
I would recommend this to a friend Mca
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Otter case is the best one that I bought. Very reasonable priced.
I would recommend this to a friendCool
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny..................................
I would recommend this to a friendOtter box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Always use an otter box for my phone
I would recommend this to a friendIphone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Does all the things and works great thank you
I would recommend this to a friend- Pros mentioned:Protection
Must have addition
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t go wrong with this item, had one for my last phone, solid protection
I would recommend this to a friend Otterbox
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and good case. Front screen film is less touch sensitive and sturdy than glass film I had previously.
I would recommend this to a friendj
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.POOR QUALITY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Jeffrey! We are so sorry to hear you experienced an issue with your product. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Doesn’t work over screensaver.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It got a little weird. I had a defender before, but it didn’t have a plastic that covered the screen. I paid $50.00 for a screen saver then when I received my case it had a plastic screen. The plastic over the screen is not meant to protect the screen. I took off my $50.00 screen saver because my phone wouldn’t function with the two layers (screensaver and plastic). I didn’t feel comfortable about the plastic so I cut it off then tried putting my $50,00 screen saver back on. In doing as such I ruined my $50.00 screen saver. The glue didn’t stick my screen saver has huge bubbles. I ruined both the case and the screensaver. I’m none too pleased about it sigh.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there.
We're sorry to hear about your disappointment with your Defender Series Pro! We appreciate the feedback about the troubles you're running into with the built-in screen protector, and we'll be sure to let our design team know about your experience. If you run into any other issues with your OtterBox, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team