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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,771 reviews
  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Very satisfied customer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice,because the Otter box I bought there was a good grade of rubber and had a clear screen already on the box.With that one there ready I didn't have to purchase another one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I had this when I dropped it in our swimming pool!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for my new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had an otter box protector for my old phone , I tend to be hard on my phones so a good protector cover is very important to me, I love this one , I don’t have to worry about dropping the phone on the concrete when I am working, and it also helps to keep it dry .

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Top Quality Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality case. Best in the category IMO. Precise cutouts. A bit hard to open/fit phone into the case. I thinks this helps the protection. Screen protector might be the weakest part of the case. Still does an acceptable job.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protects the IPhone!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my IPhones, has saved them from many falls while working and traveling. Belt clip is a bit awkward, and subject to breakage if you’re caught in close spaces. Can’t buy a replacement for the belt clip separately- have to buy a whole new assembly - not good customer support.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case for everyone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box Defender Series Pro Case, is so good. It keeps your phone safe. My phone is surrounded by the Case and even when I accidentally drop it, stays safe from breakage. If you are hard on your phone, you need to get one of these.

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector
    Cons mentioned:
    Port access

    Rated 4 out of 5 stars

    OtterBoc Defender for SE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen cover, rugged, ringer off feature difficult to access.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Review of OttoBox - Defender Series Pro Hard Shel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second OttoBox case I’ve had for my iPhone SE in four years! I walk or hike on average at least 30-35 miles a week and this case has saved my iPhone more times than I care to admit!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Quick purchase and pickup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son broke his phone so needed a new one fast. He order the phone and the OtterBox case. Ordering was quick and easy. Hopefully, this OtterBox Defender helps protect his new phone when he drops it again to prevent him from having to purchase a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    STURDY!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case encompasses the entire phone and provides the best protection possible. It is the second time i have purchased it for a phone that boss has had for 4 years! He broke the previous case but the phone looks BRAND NEW!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Great protection for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my otter case. The fit is perfect and the protection has already saved my phone when dropped. I would recommend buying otter phone case.

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my sons phone. I like that it comes with a screen protector plus it looks really nice.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second otter box we have owned. Wouldn't have anything else on our phones. At times it is a little bulky but over all well worth the money can take a beating. Little tough getting it on and off if needed. But normally do not have to do that hardly ever

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid case. Also protects your phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case because I was going to go ride Razors in the mountains. So I knew my phone would be getting dirty. And we were in a lot of mud. This phone case protected my phone so much that I didn’t have any mud or water in my phone. Or any scratches! I highly recommend this phone case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very good phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I break my phone all of the time ever since I got this case my phone has been undamaged

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case fro iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox makes the best protective case for the iPhone. After three years of hard daily use (industrial mechanics garage) I finally had to get a new case. It took drops on concrete many times and the phone survived without a scratch.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Best phone protector

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old cover with this. Comes with the lever that snaps over my belt. Which also doubles as a stand when I want to watch something hands free. It’s thick and has a rubber interior as a shock absorber. Overall, never been dissatisfied with OtterBox

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A smart purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this to protect your phone. You won’t be sorry you did.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case for youth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model- Always great for my kids phones so the phones do not break. I use a 100% covered ,replaceable screen protector too . Great customer service from otterbox too

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best protection for your phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best of the best of otter covers. My phone has been dropped and banged around so many times but it’s still intact. I had one for iPhone 8plus that I passed down to my child and when I took off the cover after 2yrs my phone was still brand new without a scratch.

    I would recommend this to a friend
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