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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 3,771 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iphone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson picked this one out for his phone and it’s done a good job protecting it. He likes it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This case can take it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a new Otterbox Defender every 2 years when I replace an IPhone. I have been using this same case from the Defender series and it works just fine. I drop my phone a lot and this case can take the abuse!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific strong case at a reasonable price. We are so glad we purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best brand and case till this day. Will not trust another to protect my phone. Phones maintained brand new appearance from first day out of box. You will pay a premium, but for what you invested into a phone, it’s well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Ultimate protector!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course this OtterBox is the best defender against phone damage. It completely in cases your phone with a durable outer shell and a easy to use screen protector! But the complete protection does take away some of the versatility of your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great protection for your phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your in an environment where your phone gets knocked around more than normal this case offers excellent protection. A little bigger than my old case but no significant issues adjusting to the the size difference. Good gripping qualities.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I never feel nervous when I drop my phone.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally like a slimmer case but I bought this for my work phone and there is no beating an otterbox defender. Whenever I drop my phone, I NEVER have that heart skip with this case. I know it won't crack.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone 12 otter box defender

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my iPhone 12. I had an apple case that didn’t provide proper protection and my phone cracked. Since this case has been on it’s been dropped and banged and still like new.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Wonderfull Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this case. I do a lot of traveling and I have to put my phone down to work on hardware, many times there is always someone who accidentally knocks my phone to the floor. The phone is always fine.

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Excellent quality, great overall purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy, and I saved $10 to boot! Otter Box makes a great product. I wasn't certain that I would like the clear protector on the screen, but it works equally well. I am very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox- 5 Stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the case as it provides great protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Study and perfect fit for iPhone 8

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful rigid case. Has easily survived a about 4 major drops of my phone. I feel so confident with this protective case that sometimes I toss my phone on to my bed or chair Love this case

    I would recommend this to a friend
  • Cons mentioned:
    Port access

    Rated 5 out of 5 stars

    Great case for a IPhone 6s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a replacement case for my IPhone 6s. I didn’t see any in stock. So I took a close look at cases for iPhone 7 & 8’s. I found that that my 6s fits! Only downside is that I’ll need to get a 3.5 mini jack adaptor (not an issue)!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox is great but use YouTube for instructions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very tough, protective iPhone case. However, the instructions on opening the case were not clear. We resorted to two YouTube videos for how to open the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great iPhone Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protector for your iPhone. They are a little pricey but well worth it. Best Buy had a number of different colors in the store I shop at for iPhone items.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Indestructible!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides excellent protection when phone is dropped. It adds some bulk to the phone but my priority is having a phone that is going to last a long time. The plastic part of the case is challenging to open but again, a fair trade off.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the otter! I had it for my last iPhone and it saved me replacing it numerous times! When I purchased my new phone, I knew I needed another otter to save the wear and tear on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It’s awesome protection. It’s all in one with screen protector. Only negative is I don’t think charging pads will work since the phone is fully enclosed. I maybe wrong I don’t use one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 4 out of 5 stars

    overall very good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good product to keep your phone safe, very study but a little bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Sturdy & good strong protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is very sturdy & I feel confident it will protect my SE phone very well if dropped. My only negative point is that it is very hard to pull apart to insert or remove the phone - prior model that I used was more flexible. I haven't used it yet...but I am glad there is a clip to attach the phone when I have no pockets to use.

    I would recommend this to a friend
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