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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,771 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third OtterBox defender phone case I have purchased. I feel they work very well in protecting my iPhone and they are also quite stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    safe cover choice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the delivery guy especially - super friendly from Best Buy! The cover is great - works for what I need and protects my case! Price was nice too!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listening and talking are easily heard with this case. I’ve already dropped my phone with no issues. Also my Best Buy sales member who helped me put my case on for me. So easy!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Survived

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know it’s just a phone case but on the other hand I have dropped the phone several times and it’s a Survived it’s a good thing

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    One tough phone case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your phone! I have been using this brand for my phones for years and at every phone upgrade. A little pricey but well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid protection for my iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the OtterBox is the ultimate in protection for my mobile phone. I have protected my previous phones with OtterBox, and they performed up to my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is really great, it replaced one just like it when my phone was dropped and went through a grass fire. Case was scorched but phone was unhurt.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great for active outdoors people like me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone has survived drops, scrapes, and scratches with the Defender Pro case. I used one for many years on my previous 6s, and now have one on my new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good , very good, very safe for the cell phone.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Good fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is perfect for the IPhone SE, I thought it would be bulky but it’s still easy to handle. Thanks to the BB associate who recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the case. It is very durable. My old one was falling apart•

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product to protect your phone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to protect your phone.This product protect your phone from just about everything makes it almost indestructible. Would recommend this product to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in the construction industry and this is the only case I've bought in the past 8 years to protect my employees phones! They've broke the case on occasion but not the phone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was the middle of three OB choices for the iphone 7. It definitely has better protection than the low end case but it not anywhere near as bulky as the high end case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Defender Pro Hard Shell Case for iPhone's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only phone case I've ever used, love it, protects my phone at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect Protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy a phone without getting a case to protect it. This is a great easy to use case. Always look at Otterbox when I need a case.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Heavy Duty Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for you phone with this case. Case is heavy duty and has a clip if you want to use it on your belt. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable and well built

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried several less expensive cases and continue to come back to the Otterbox. I have yet to crack a screen when my phone is protected by an Otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Phone case

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Protects phone as stated and easy to hold onto.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great for people who constantly are doing hard labor like construction & drop their phones all the time because it’s full protection with screen protector & everything

    I would recommend this to a friend
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