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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,771 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case, front screen scratches TOO easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the case 2 weeks ago. Yesterday, looked at the screen and the protector screen was scratched. THANK GOODNESS for Best Buy, replaced immediately. Have had Defenders case for ALL of my iphones and this is the first time the screen scratched. Other than that, tough protective case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otterbox Defender is great protection for your phone. I would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Last a while

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this for people who are clumsy and like to drop their phone like my brother does. They make all sorts of different products. Pretty nice.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best cases out there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had otterboxes for years. Otter box pro is perfect because it has he built in screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OTTER BOX...!!! Best in phone case protection.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried other phone cases and I just don’t feel as CONFIDENT with other brands. Went with a Pelican and it was ok..... OTTERBOX is the way to go....!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    You're safe with Otterbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 small children who regularly get into their mother's phone which the case was purchased for. We haven't lost a phone yet. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for iPhone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Otter-box for my Son to go on his new iPhone 7. He does a lot of walking in the City so this Case protects his Phone very good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterFox Case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case. Have used one on a previous phone and had several drops which resulted in no damage. Worth the premium price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OttorBox Defender

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the OtterBox products. They have saved my phones many times upon me and family dropping them. Would not have a phone without the OtterBox. Wonderful case.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great case to protect my sons 1st phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is sturdy and a great fit. Got it for my 11 year olds 1st phone and thankful I did because he has already dropped it a few times with no damage to the phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great OtterBox. My kid drops her phone all the time and this case is the one thing that protects it from damage.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Iphone holder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my husband's iPhone. Hard to find in other stores.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Case Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using OtterBox Defender Pro for years to protect my phones. Best case made for my money. They’ve saved my phones repeatedly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case offers serious protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case was purchased for young teen phone owner. He needed a case that would protect his phone even during his many sports activities. This is the case that does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Otterbox Defender cases. They definitely protect your phone. I drop my phone often, and it never breaks when its in an Otterbox.

    I would recommend this to a friend
  • Cons mentioned:
    Port access

    Rated 4 out of 5 stars

    Otter is protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really tough product. This is the third iPhone I have had. I use Otter every time. Had an android once that dropped 2 feet. It hit a pebble and cracked the screen. Never again. I only wish it was easier to plug charger in. It’s hard to hold the flap and insert cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Defender Case is the best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox hard shell case for my Apple iPhone 7 SE is very durable (3rd one I have had as I do construction work) and it looks very nice as well. I purchased it on sale at Best Buy, so the price wasn't bad either!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my device from dust, spills and accidents of everyday life, good quality although I would like more designs, in general it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    as expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Keeps phone save even when dropping it occasionally. Sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is very good. I have dropped it couple times and nothing as happened to my phone .. I’m really satisfied with this product.

    I would recommend this to a friend
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