Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 3,771 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Have dropped my phone numerous times and no cracked screen or dents. Otterbox makes great products as always

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firs like a glove. My first one had some SERIOUS wear and tear after 5+ years so I went for the same item to replace mine on my iPhone 6

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box iPhone case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers good protection for my iPhone SE. I've accidently dropped it several time without any damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Excellent case for those needing drop protection.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Otterbox Defender series case and I'm glad I found them years ago. The Defender is a hard case with your actual phone buried inside several layers of protection. If you're prone to dropping your phone, being clumsy, or just on a run of bad luck, this is the case for you.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Use these defender series cases on all of our employees company phones. the phone doesnt leave the IT office without a Defender case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strong Case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case with the exception of the thick screen cover. Otherwise a solid product. Have used Otterbox Defender cases for years.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is amazing. Have dropped phone so many times and iPhone is in perfect condition. Will always use defender cases! Love the sleek design on this one too!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for my work phone. Like the fact that it has a screen protector. Always enjoyed otter box brand phone covers. Product is recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otter box works so well because I am constantly dropping my phone. It was one of the best and important purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using OtterBox covers since my first iPhone. I highly recommend this cover to everyone looking for a quality product!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Outter Box

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone protection, Pricey, but good investment. I wish they had it in color red.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Best phone case

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is the best phone case around, especially when added with the tempered glass.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box for iPhone 7

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase otter boxes are little pricey but worth having strong and very protective of you phone wether it be iPhone, Samsung, etc...

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent phone case, very durable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case on the market, had one for my iPhone 6 and though I’m clumsy and I drop my phone often, I have never had a phone break or even a screen crack in one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality seems durable so far. Was a little difficult to take apart to put on but no problems after that. I feel my phone is safe inside this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my grandson. He is always dropping his phone. He had one that was only a year old and looked like it went thru a war but the phone is in good shape.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Port access

    Rated 3 out of 5 stars

    Good for people who are likely to drop their phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for people who are likely to drop their phone. Got it for my husband’s new iPhone, so that I could help him more technically. I, myself, find the Autre box cumbersome when trying to plug the phone in or operate the buttons on the side of it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Jakright,

      It's awesome to hear that the Defender Series Pro is a perfect fit for your husband, but we apologize that it seems a little too cumbersome for you! Not to worry - we have cases for all sorts of different styles. Feel free to follow the link below to check out our Symmetry series case, which is one of our sleekest designs and might better fit your preferences. Take a peek, and give our friendly Otters a call at 1-855-688-7269 if you run into any further queries!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    One tough case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only case he loves for work! This one is his go to choice - he has frequent drops and is in construction. This one holds up!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Armor X 10

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my iPhone secure and safe from elements like water dirt heat and cold. Would recommend this protection for any cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Replacement

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME, fits like a glove. Easy to put on. This was a replacement for my older OtterBox that the clip broke after 2 years.

    I would recommend this to a friend
Sponsored