Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,771 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case with good protection. Not over priced for an iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    excellent case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very good. Very sturdy. I will take intentional damage to break the iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had it for a week, but so far it’s good. Has a cover over the screen as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for protecting phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already dropped my phone from high up a few times, and still haven’t managed to break my phone. My last case had my other phone broken with 1-2 falls. Keeps the phone clean as well. 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case. Gives great protection to my phone when dropped or bumped on something.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Easy to use protective case.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case, while not water proof, is easy to use and does protect the phone from drops and impacts. In addition the belt clip holder is a plus and keeps the phone out of my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Excellent iPhone Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll never buy another brand of phone case. This is the best case and truly lives up to the OtterBox reputation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobil power supply.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for several devices. I watch, iPhone, iPad. Mobil hot spot, laptop computer, most any device that charges via USB or USC-C devices. Does not come with a charger. You need to purchase that separately, or have one already.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Sturdy protection.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is well protected and still sensitive to the touch. Case has a good non-slip grip.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to case whenever I get a new phone, never have to worry about dropping phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for your device

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case looks nice and modern plus it is a great protection against falls or accidental drops.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Thumbs up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and hardy. I have dropped my phone many times and it always protects it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2020 iPhone se

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from iPhone 11 to the unlocked SE because of some difficulty with my carrier.the iPhone SE is a great phone ,it only took me about 15 min to fall n love ,,the small size is perfect for one hand operation, finger print reader is much better than facial recognition because of the rona mask,,and the SE had the Same chip and memory as my iPhone 11 so I’m also happy with its performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection for my iPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new replacement case for my iPhone 8. Best Buy is one of the few retailers that still carry cases for this model. Since I was at the store for a different purchase I bought my replacement case. The Otter Box Defender series has been my choice for all of our phones and iPads. Still, I wish they had more of a color selection than just black. The manufacturer no longer supplies multiple color cases. I would recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The base protective case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox defender cases are the best and we always use them to protect our phones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, my dad loves it. Great protection. Make a good Christmas present.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Survives a blast furance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been hit by slag, molten iron and more. Survived multiple drops and the phone comes out pristine.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only trust my iphone's to Otterbox. It is easy to put on and remove and the ultimate protection against drops

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good phone protection

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox never disappoints. I have always bought this brand to protect my phones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate recommended the OtterBox and I'm glad she did. It provides great protection for my new phone.

    I would recommend this to a friend
Sponsored