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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,771 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do construction and am constantly around heavy equipment, this case has saved my phone many times.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Two thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my phone, knowing I’d drop it right away. Definitely did. Case held up great!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best insurance for your new expensive iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It amazes me how people have these super expensive/cool phones, yet have no case for them. Or at the very least a crappy case. The otter box Defender Series is IMO the best case out there for your phone. If you're spending $500 - $1000 on a phone why wouldn't you spend another $50 or so on protecting it. I had one for my Samsung S4 & I dropped that phone at least 50 times the 6 years I owned that phone. The S4 never broke. Soon as I got my iPhone 7, I bought this case & installed it immediately. A few drops already & the phone keeps on ticking.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Otter box. I know it is protected from accidental mishaps.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Ultimate protection for sure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would have to incase the phone in solid steel to be better, Great product, fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great Case!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits like a glove!!! Case is very sturdy and will definitely take a hit!!! ;)

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case and is protective for my husband who is in construction.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Follow the instructions and the assembly is easy. It’s a very good case

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality far better than previous versions

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects phone well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to place on phone. Does not limit function or ease of use of phone. Protects phone well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME CASE !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome case and appears to be more rugged than the last OtterBox I got when the iphone 8 came out, that's how long it lasted. I'm sure this one will last just as long. I highly recommend this case .

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Name brand price could be some what lower but overall good quality product

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protective case for my phone. I like to wear it on my clip on my belt. Works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great iPhone case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case protects the phone extremely well. I feel confidant the case is doing it’s job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Otterbox Defender series cases and have used them for many years. I have never had a baby home suffer damage from a fall in a Defender case, and I drop my phone a lot. The company does stand behind their product which, when combined with the reliability and quality, makes Otterbox my go to case for all my mobile devices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    IPHONE case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone case Provides great protection. I like it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect case to keep your phone protected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox Defender case is just what was needed on the job site to protect my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had otterBox defender cases on all my phones and new had a phone damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Case works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been Otter Box fans for years. This purchase kept that run going. Fits nicely. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is easy to use and it helps out the phone.

    I would recommend this to a friend
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