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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 3,771 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Protects my phone very well. I have used Otter Box for years.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone Condemn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection, guaranteed not to cause financial distress

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    GREAT CASE I LOVE IT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT TAKE CARE OF MY IPHONE GREAT CASE.GOT ONE FOR MY WIFE SHE LOVES IT TOO.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for my phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection for my phone. Would refer to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    I love otterbox!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always used otterbox on my iPhones. Great quality! Love it’

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good cover

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects my phone very well. Great value for your money.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has always been my go to for phone protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection from damage for your phone, I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great for younger and older people who may easily drop their phobe

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Fits well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox Defender is very sturdy and fits well. Great for construction people.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Beat protection for iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried the others and this is by far the best for iPhone protection!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect case at a good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Exactly as advertised and protects the phone great.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Excellent value for rugged case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made case, very durable. No need for a screen protector. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough, Reliable Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fourth Otterbox/phone purchase. You can not beat the durability, reliability and customer support. Can’t tell you how many times my phones have been dropped over the years when I just picked it up and kept going. I never even thought, “oh no, did it break?” I just acted like I dropped a pen and continued with whatever I was doing. Thanks Otterbox for a protect and forget product!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second OtterBox Defender case for my iPhone 7. The first one was so amazing at protecting my phone from the hundreds of times that I dropped it, that I knew I had to get another. I took it out of the box and the case was so stiff and difficult to open that I almost returned it. I finally got my phone into it and it has performed well. It has protected my phone as intended and I am very happy. Please note that the Defender case works so well that I only purchased a new case because after 5 years of use the charging port cover on the first case broke off and the plastic corners of the inside case were cracked! All in all a great product and I definitely recommend OtterBox cases to anyone who asks.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my father in law and he loved it... It fit his new phone awesome

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only purchase phones for which there is a Defender case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone case if you drop your phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone case, if it happens to fall its very protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very happy with product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent overall phone case cover. Best option for iphone protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a pleasant surprise!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a pleasant experience! Had an amazing employee, Justin, walk us thru every step of the way in the store. I love the new iPhone se, so much faster than my old 6s. The battery blows away what I was used to and I love all the bells and whistles. Should have gotten it sooner and Best Buy is the place to make that happen.

    I would recommend this to a friend
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