Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 3,771 reviews
Pros mentioned:
Protection
Rated 5 out of 5 stars
Worth the price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve always owned an Otterbox. They truly protect your phone, guaranteed.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 3 out of 5 stars
Good protection BUT...
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seems to protect the phone just fine as it's suppose to. However the covering to protect the screen makes it hard to "touchscreen" the phone. Sometimes I have to press 2-3 times for the key to register. This also applies to the side buttons. The last Otter Box I had for my last iPhone didn't have that trouble. Don't know for sure if it's the Otter or the iPhone SE. I want the protection but I also would like it to work more cooperatively, as the last one did.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi Robert,
We're so sorry to hear that this Defender Series Pro case hasn't been living up to your expectations lately! This is surely strange because this case was engineered to maximize the touch response and seamlessly fit your display. However, occasionally, a misalignment issue can hinder touch sensitivity.
The good news is we'd be more than happy to smooth things over with a warranty replacement. Please feel free to contact us through our website under "How Can We Help You?" and select "General Questions" and you'll be enjoying that sleek security in no time at all!
Best, obcst
Pros mentioned:
Build quality
Rated 5 out of 5 stars
Tough Case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very well constructed with excellent fit. Perfect and exactly what I needed
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Great Product
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is the best I've ever owned. OtterBox products are great and Best Buy has the best OtterBox cases available.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Nice case!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This otter box is awesome. Fits great and is very durable.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Grip
Rated 5 out of 5 stars
Very Durable!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The rugged non-slip surface is just what was needed.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Build quality
Rated 5 out of 5 stars
Always love these
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The only cases I use. I love these cases and the warranty is always a plus
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Maximum protection
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My only reason for not giving this a five star, is because of how hard it is to remove. But it does offer maximum protection. I work in construction and this has been a beast of a case.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Build quality
Rated 3 out of 5 stars
Decent case
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case is sturdy and not too heavy. While I am sure it is solid and will protect the phone if dropped, I have not tried it to see.
A little pricier than other options is why I give it only 3 stars.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Helo, Mike! We hope that you enjoy the Defender Pro Series case and the amazing protection it has to offer your device. Please reach out to our CS Team by phone or via chat should any questions arise, as we would be happy to help!
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great phone case.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got just the case I needed to protect my expensive phone.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Case
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case to protect phone! It really helps protect the phone!
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Buy one Iphone 8, get one free
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I shopped Best Buy to get info on a new Iphone on a budget and got a great deal I couldn't pass up. I bought a brand new Iphone 8 for an AT&T existing service. "MATT" casually mentioned if I wanted to add a line, I could get another Iphone 8 FREE. As long as it was on my same account, it didn't matter who got the phone. One of my grandchildren is getting it for Christmas!
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great protection for my phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great protection for my new phone!
Well worth the price!
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Great phone case!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Rugged yet lightweight! Fits new iPhone SE perfectly!
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
OtterBox happy
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I feel safer handling my phone with this protector
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Good protection
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dropped my phone first week. No harm was done to it or the otter case
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this case. I don’t have to worry about my son breaking his phone.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Protected
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does its job. Keeps the phone protected after dropping it a number of times. Just a little bulky, but I guess it's worth it for the protection.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Screen protector
Rated 5 out of 5 stars
OtterBox Defender Protects!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the second OtterBox - Defender Series case I’ve had for an iPhone SE and I love it! I purchased a new one because I bought the new SE and there was a difference in phone size. This case does it all! It has a screen protector and a durable case that will protect my phone from most of the daily wear and tear I put my phone through. The screen protector allows natural sensory contact with the screen and, since it was included with the case, saved the extra money and hassle of buying and applying a separate one. I’m a senior and usually carry the phone with me in a pants pocket so it’s always handy. The larger size is awkward, but still doable. In closing, I feel this case is properly named, “The Defender.”
I would recommend this to a friend
Pros mentioned:
Build quality
Rated 5 out of 5 stars
Very sturdy case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an excellent case. It’s extremely sturdy and lightweight.
This review is from OtterBox - Defender Series Pro Hard Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black