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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,771 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Provides great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great holster and protect the phone if you drop It.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on phone and works well protecting my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you can’t beat it… get another one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried and true… the only reason I replaced the previous is because the clear cover was getting too scratched up from protecting the phone inside. The phone is still in perfect shape.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always used life proof phone covers but suddenly people were having trouble hearing us on the phone. We took the cover off and people could hear us perfectly. We tried a cheap cover and it failed on day one. We went to Best Buy and purchased Otter Box cover. It was about the same size as the life proof and kind of expensive but our phone is fully protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not dog chewed resistant, but overall does keep the phone safe. Had it not been there I would have had a broken 2 week old Iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my wife's second Otterbox case. The reason she got a new one is because the previous one was just starting to get beaten up after 3 plus years. Still, the case has taken the beating while keeping her phone safe. We are looking and expecting more of the same from this new case. Highly recommend Otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otter-Box Defender

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me, this is good protection for my phone. The only negative I have is the belt clip on the holder breaks easy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good fit and great protection. Easy application.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves my phone from scratches and a cracked screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox is awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox cases ever since my first smartphone and have never been disappointed, I wore out the other one on the farm, work, play, etc. I will continue to use these as my phone has been dropped, exposed to rain, dust, hay chaff, etc. Never any damage to the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the case for my 13 year old. Keeps his phone safe

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox seems to do a good job protecting my phone...

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Pretty amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter’s new phone. She loved the colors and how safe she felt even if she drops her phone a lot! Lol but really, looks great and i’m confident that it really works.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Keeps phone safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter box brand is what I have come to depend on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits Great and Looks Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been happy with the durability and looks of Otterbox cases over the years and this Defender Pro is no exception. The case did take a little of extra effort to enclose my new iPhone SE (2020). While this case cost a little more than other brands, the protection it provides is worth it to me. The reason I did not rate the case a 5 is because the Qi charger in my Toyota Prius does not work with it and I’m assuming that is due to the thickness of the case. It does work with an Anker Qi charger in my home, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for my teen! We had a little trouble initially but this has been working we figured out the installation process

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone is totally safe in my OtterBox. Safe!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend this to protect your iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It’s an Otter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an otter box. The best at protecting your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great new design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case and holder are great in the Condtruction industry

    I would recommend this to a friend
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