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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3768 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and snug fit this Defender Series Pro case offers their Apple iPhones. Many appreciate the ease of application, stylish colors, and the included screen protector. While some find the case a bit weighty, the positive feedback on protection and style outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,768 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid Protection and reasonable $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good looking functional case that protest my iphone 8

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this really helps protect my phone worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my phone, it offers great grip

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 4 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is well built, not overly bulky Only negative is that if you have a screen protector it inhibits the touch screen from working properly

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for phone and carries well on belt

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Case!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my grandmother and she loves it. It fits perfectly in her hand. This case is very protective especially if you're known to drop your phone often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a durable case for my phone since I am a Mom. This case is great! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    IPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case that protects the iPhone 6 very , well .

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Perfect for my new phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size, good quality, perfect for my new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    really protects the iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the otterbox truly protects my iPhone from damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought myself a new phone and gave my old one to my grandson, bought this otter case and he felt like he had a new phone. Very sturdy, perfect for an 10 year old boy

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Very nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bulky and easy to hang onto, very sturdy!!

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 2 out of 5 stars

    I’m highly disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has gotten moisture in it twice and it the past three weeks of me using it. One was just a rainy day I came inside and my phone had moisture in it. Trust me it’s put together correctly, I understand how these things work. I’m extremely frustrated that I spent the time and money on this and, it didn’t even work for a month

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Kano! We are so sorry to hear you are experiencing an issue with your Defender Pro Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation! While the Defender Series Pro case is not waterproof, we have a great warranty and we would be happy to see how we can help! OtterBox

  • Cons mentioned:
    Bulkiness

    Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits phone great. It's not to bulky so it fits in your pocket good. Only bad thing is it is hard to take off once you get it on your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your phone won’t break in this maybe though depends on situations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new OtterBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new OtterBox Case for my iPhone8, was just what the "Dr Ordered"......the Employee that helped me locate this item was very patient and helpful.....he cleaned my phone and put it in the new case! ready to hook onto my belt. Thanks for a beautiful job!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Case to have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for your cell. The only thing is after a while the rubber does get loose. Other than that the phone is 100 protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skeptical at first!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to purchase because it wasn’t the defender phone case I previously had. I thought it would break being that I drop my phone a lot. Long story short it is proving to be a GREAT PHONE CASE! I also like that it comes with the belt clip it has come in handy while I work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case that lasts!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, my previous one lasted years and saved my phone countless times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every bit as good as LifeProof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had both LifeProof and Otterbox cases, and I like Otterboxes better. At first I thought the case was loose. Every time I would hit the "home" button, it felt like the phone was shifting in the case. I upgraded from an iPhone SE, and was not used to the haptic response every time you hit the button. :)

    I would recommend this to a friend
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