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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 3,771 reviews
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sons phone, it is awesome he has dropped the phone several times I haven’t had a cracked screen or when I take the case off nothing is damaged. I believe it’s worth the price

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 4 out of 5 stars

    Good tough case!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little bulky but that's because it's an extra duty case. Also a little expensive but again it's heavy duty.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your phone won’t break in this maybe though depends on situations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy otter box defender for my phone,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd otter box defender case I have had, had on prior 2 phones and now this one. Kind of pricey, can’t beat it for protecting phone. Last 5S phone, I had for 5 years, never any issues, and phone looks like new when removed from case. Expecting this new case to be just as good. Worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doing its job by protecting my phone from me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m clumsy. Plain and simple. I’ve heard about the Otterbox for years but couldn’t bring myself to make the investment. I have two iPhones with cracked screens because I was too cheap to purchase this. On durability this is the best product on the market! One star is taken away because of functionality. I have to type really hard to get my letters to show. Some don’t even respond unless I remove the case. But I won’t because I want this phone to last another sixth years.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Screen protector

    Rated 5 out of 5 stars

    Great Case for someone who drops their phone a lot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife's new iPhone SE (2020). She tends to drop her phone quite a bit and this one provides good protection and includes a built in screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought myself a new phone and gave my old one to my grandson, bought this otter case and he felt like he had a new phone. Very sturdy, perfect for an 10 year old boy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outer box great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. I had to replace an old case and the outer box defender was the perfect replacement. My only suggestion is that I do not like or need the belt attachment. It would be great if you could just purchase the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite products. I absolutely love this case my son just purchased his lil brother I iphone 6 and we put this case on and it works amazing. My son is so rough on his stuff by this case works at very durable for him and the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This case is excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is excellent, durable and very resistant. I'll keep buying it for every iPhone mode I may continue to own.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Otter Box SE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed that some water seeped into the case. This did not happen with the previous Otter Box I owned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Perfect as always

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox defender series does it again. -Solid as a rock -Built in screen protector makes it so worth it. -Great color! Definately reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although larger than my previous cell phone case, the protection is greater with this unit, and protects the screen better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fort Knox case with an unwanted feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an Otterbox for my previous phone so I thought this would make sense. Didn’t know about the attached screen shield. Screen shield makes it difficult for me to use any touch features (and is the reason for the 4 star rating). Pocket fuzzies keep getting behind the shield. Found out that other users have a similar dislike for the shield so I’m not alone. Will remove the attached shield so I can use the phone more comfortably.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Nice durable product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid phone case. Happy with the purchase. Got it for my son to protect his new phone. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. Lightweight yet very durable. Got this case for my son so that I can rest easy and not worry about shattering a phone. It would be more nice to have more color options. Otherwise a great case at a fairly good price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Defender Pro iPhone SE protective case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with customer service and purchase of Otter Box Defender Pro protective case for my iPhone SE. I love the clip on the phone case! Thank you. I will be back in store to shop after the holidays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't go without it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned one for every one of my iPhones over the past 15 years. On construction sites, it has saved my phones a number of times! Four phones and never a break!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a durable case for my phone since I am a Mom. This case is great! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    LOVE THE COLOR PURPLE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case for my new Apple SE iPhone. I absolutely love the purple color, and I know that this case will really protect my phone since I had an OtterBox case previously. The only negative comment is that this case doesn't easily slide into my coat pockets.

    I would recommend this to a friend
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