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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3768 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and snug fit this Defender Series Pro case offers their Apple iPhones. Many appreciate the ease of application, stylish colors, and the included screen protector. While some find the case a bit weighty, the positive feedback on protection and style outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,768 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Difficult (but that's the point).

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using OtterBox products for a long time, and tend to forget how difficult they are to put on in the first place. But that's the point, isn't it - to have a product that's so hard & difficult in order to protect an important asset - one's phone. So although this was a real pain in the neck to put on my phone (and I almost gave it 4 stars because of that), it definitely does the intended job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great make sure you put the face in and it will hook on the belt but you almost have to be stnading up to get it off the belt

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Otter Box SE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed that some water seeped into the case. This did not happen with the previous Otter Box I owned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Perfect as always

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox defender series does it again. -Solid as a rock -Built in screen protector makes it so worth it. -Great color! Definately reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Defender Pro iPhone SE protective case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with customer service and purchase of Otter Box Defender Pro protective case for my iPhone SE. I love the clip on the phone case! Thank you. I will be back in store to shop after the holidays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price on an older model phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so glad to be able to find this case for my sons phone who seems to have a habit of breaking. Rugged and easy to install. Good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is my third Otterbox case. I love how it provides full coverage (even the screen). I use the clip outer shell if I want to set phone on my desk to watch a video.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fort Knox case with an unwanted feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an Otterbox for my previous phone so I thought this would make sense. Didn’t know about the attached screen shield. Screen shield makes it difficult for me to use any touch features (and is the reason for the 4 star rating). Pocket fuzzies keep getting behind the shield. Found out that other users have a similar dislike for the shield so I’m not alone. Will remove the attached shield so I can use the phone more comfortably.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    LOVE THE COLOR PURPLE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case for my new Apple SE iPhone. I absolutely love the purple color, and I know that this case will really protect my phone since I had an OtterBox case previously. The only negative comment is that this case doesn't easily slide into my coat pockets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. Lightweight yet very durable. Got this case for my son so that I can rest easy and not worry about shattering a phone. It would be more nice to have more color options. Otherwise a great case at a fairly good price point.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Nice durable product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid phone case. Happy with the purchase. Got it for my son to protect his new phone. So far so good

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 4 out of 5 stars

    Defender case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good sturdy case but it is a little big and hard to get to side of screen at times.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protector

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has definitely saved my phone multiple times. I am hard on phones, and this is helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although larger than my previous cell phone case, the protection is greater with this unit, and protects the screen better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for the OtterBox!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter box is a great product! Everytime I get a new phone I always have to have a OtterBox!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t accept substitutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This series is high quality. Without any doubts, Otterbox is the best investment anyone can get to protect their phones. I’d rather have this than any warranty I’ve worked in commercial kitchens for years, & the Otterbox is the best choice

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Defender

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This defender is nice it protects the whole phone but the screen protector makes it hard to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had otter box cases for all my phones! Love them and would highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    good case just don't get caught in rain

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no moisture protection with this case, other than that it was an good buy. Wish I could have got in on a sale

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there Ariston,

      We're thrilled that this Defender Series Pro case has your vote of confidence.

      To clear things up, this case wasn't tested to be waterproof. However, it was engineered to protect your iPhone from intense drops, dust, dirt, and debris. If you have any further questions or concerns, please don't hesitate to reach out to us at 1-855-688-7269, and we'd be happy to boost your confidence!

      Cheers,
      OtterBox Customer Service Team OtterBox

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