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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,771 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protector

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has definitely saved my phone multiple times. I am hard on phones, and this is helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 4 out of 5 stars

    Defender case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good sturdy case but it is a little big and hard to get to side of screen at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy yet lightweight. This is my fourth otter box cover. They’re great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t accept substitutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This series is high quality. Without any doubts, Otterbox is the best investment anyone can get to protect their phones. I’d rather have this than any warranty I’ve worked in commercial kitchens for years, & the Otterbox is the best choice

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    good case just don't get caught in rain

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no moisture protection with this case, other than that it was an good buy. Wish I could have got in on a sale

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there Ariston,

      We're thrilled that this Defender Series Pro case has your vote of confidence.

      To clear things up, this case wasn't tested to be waterproof. However, it was engineered to protect your iPhone from intense drops, dust, dirt, and debris. If you have any further questions or concerns, please don't hesitate to reach out to us at 1-855-688-7269, and we'd be happy to boost your confidence!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Difficult (but that's the point).

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using OtterBox products for a long time, and tend to forget how difficult they are to put on in the first place. But that's the point, isn't it - to have a product that's so hard & difficult in order to protect an important asset - one's phone. So although this was a real pain in the neck to put on my phone (and I almost gave it 4 stars because of that), it definitely does the intended job.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Defender

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This defender is nice it protects the whole phone but the screen protector makes it hard to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective with the screen cover included and sealed to the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    great protection for iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really protects the phone and screen well but a little difficult to access the button on right side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone (se) & Otterbox Defender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new phone (se). I also got an Otterbox Defender. The Best Buy representative took the time to not only set up my phone but Price match Walmart’s price and put it all together. I am very pleased with the service and phone! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the Job Done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are hard on your phone- this case is a must. I have been buying this for my brother for years. It is the most durable cover around and still effective and efficient. Even works with wireless charging. Good deal for superior protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good case it’s Strong my phone doesn’t break and it’s always safe inside the case I recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is my third Otterbox case. I love how it provides full coverage (even the screen). I use the clip outer shell if I want to set phone on my desk to watch a video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fit with sleek look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case comes with the belt holster and it holds nicely. This is my second purchase of this case and the materials have a strong hold and lasts at least 3 months before you even notice the slightest wear and tear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Defender does just that

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the iPhone se (2020) great! Always like the defender series for its protection. Also like the shades of purple. No negatives to mention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect case for iPhone SE new Gen.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my new iPhone SE new generation. It fits very well and it is not bulky case and even thought once the phone is place inside the case it feels good size slim to too big and not too small. Also very easy to install. Good Product!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is always my go to case. You can’t beat the overall protection you get with the defender case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Case, Good value!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case was bought for my mom's iphone 8. It fits perfectly, but more importantly it protects it very well. It's on a pricey side, but works perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 4 out of 5 stars

    Protect your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great but if you use the belt clip they only last about six months as the plastic wears out third one I've had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great make sure you put the face in and it will hook on the belt but you almost have to be stnading up to get it off the belt

    I would recommend this to a friend
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