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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 3,771 reviews
  • Rated 5 out of 5 stars

    Good case durable and protects well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case for my son who has issues dropping his phone. It is strong case! I had to get another one for my phone! Good stuff! A little difficult to get the case open but that’s what you want! I don’t take my phone out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Otter box true defender!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow had a little trouble opening case. But once tech guy helped us, we love it! Very sturdy case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Stylish and Protected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Otterbox's Defender Series. Sylish color, textured outer shell so you won't drop but even if you do know that I an protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stealth case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, this phone case is secure durable and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Se case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits as advertised. However, the cost of the case is too expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for the OtterBox!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter box is a great product! Everytime I get a new phone I always have to have a OtterBox!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects as you Expect!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, this is the second iPhone I have put in the OtterBox, I had dropped the previous iPhone twice in 3 years, with no damage to the iPhone or tough OtterBox, that’s why I bought one for this new iPhone!!

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 2 out of 5 stars

    I’m highly disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has gotten moisture in it twice and it the past three weeks of me using it. One was just a rainy day I came inside and my phone had moisture in it. Trust me it’s put together correctly, I understand how these things work. I’m extremely frustrated that I spent the time and money on this and, it didn’t even work for a month

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Kano! We are so sorry to hear you are experiencing an issue with your Defender Pro Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation! While the Defender Series Pro case is not waterproof, we have a great warranty and we would be happy to see how we can help! OtterBox

  • Pros mentioned:
    Fit, Screen protector

    Rated 5 out of 5 stars

    Great Otterbox product & price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product that includes screen protector and Otterbox quality. Fits the phone well and nice color that my mom liked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for your phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case feels like part of the phone because all of the controls are part of the case. The touch screen is extremely clear and works very accurately. I would highly recommend this case for its durability and its usefulness.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for my cell phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color of my Otter Box phone case for my cell phone. The purple and sparkly pink case is really cute. I feel that my phone is safe in this case.

    I would recommend this to a friend
  • Cons mentioned:
    Port access

    Rated 4 out of 5 stars

    SEEMS TO BE VERY GOOD JUST GOT IT A FEW DAYS AGO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE ALMOST THE SAME ONE FOR MY PHONE AND IT HAS BEEN GREAT ONLY PROBALEM CASE COVERS OPENING FOR HEADSET

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'll have another!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of service, my OtterBox clip broke. I was glad to find another for replacement. Good, sturdy product!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is a great product. Keeps my phone protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had otter box cases for all my phones! Love them and would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Heavy duty phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box cases are traditionally bomb proof phone cases and this version lives up to that reputation.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Awesome cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you work in a warehouse and you drop things this is your best cover for your phone hands down

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely protective! This case is great The company has fantastic customer services

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good case super thick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otter box and that this case still includes built in screen protector

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Yay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case is great. The only thing I wish was different was it would be nice if it was waterproof.

    I would recommend this to a friend
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