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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 3,771 reviews
  • Rated 5 out of 5 stars

    My case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using the same one I think it’s time for me to get another one and I would recommend it to anybody that has an iPhone even if they don’t have an iPhone I’d still recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you! Case in stock great help in the store locating it. Painless at check out!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Quality case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case. Good protection from drops and scratches

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OtterBox outa do Better.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is great. Screen has mystery white dots on it that appeared in just a few days. Do not hamper the visibility though. Quit using the belt holster after a couple of weeks, as it fell off multiple times, and a bruised side from it catching on chair arms and the like. So a cheaper version without the holster and a cure for the white dots would be nice. Again, the case is great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Best case on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wide choice of colors and a belt clip. solid protection from falls. Wish it was water proof but for what its needed, it serves it purpose well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for drops

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m terrible about dropping phones. I’ve done so a few times with this case and you can’t tell. A little bit of dust/dirt particles still get in so probably not real water resistant but honestly I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox cases are alone valuable cases. This one is so far protective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for my 11 year old

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my 11 year old who drops everything. Keeps the phone safe and I don’t worry as much about it breaking. Just wish otter box wasn’t so expensive but in the long run it holds up well and lasts a long time as a case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accessories

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He liked the case it properly protects his phone it’s a little bulky but you have to protect what you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case to protect you iPhone investment. Sturdy, clamps in to the belt clip tightly, prevents the phone from breaking when it's dropped. You will drop your phone... buy this case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy case and great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to my nearby Best Buy near closing time and got excellent assistance and service. The sales person who assisted me even installed my new phone in the OtterBox case. Impressed with the product and the service from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otter box for my telephone for years. They are great! For several times I accidentally dried my device and it never even have a crack or scratch. I super recomendo Otter box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox equals Teflon

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with this case. Stop whining about how expensive it is and preserve your phone investment. Mine is still going strong today with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, protective and adds substance to an already light=weight phone in the Apple SE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ultimate protection for my iPhone 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have encased my iPhones in the Otterbox Defender for years and this one works just as well as the last ones. I marked it down one star because my iPhone 8 rarely recognizes my fingerprint because the case covers the button with a thin layer of plastic in order to protect the phone. My concern about charging through the case with a wireless charger was allayed upon my first attempt. It charges just fine through the back of the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Love that it works with a charging pad without removing it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great for kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is durable and had a screen protector built in. Works great for my 10-year-old son.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this cell phone cover after i got my new cell phone and it fits really good and works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves the cases that come with the side clip for work. This is exactly what he wanted. Nice that it has kind of a patter on the back other than just being plain like our previous one.

    I would recommend this to a friend
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