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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 3,771 reviews
  • Rated 5 out of 5 stars

    Nice for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the last one I had for my Android phone, so when we upgraded our phones to the newer iPhone I chose it again. My husband prefers lifeproof but I really like otterbox and it was on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the far best case ive bought in over 20 yrs.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good but complicated installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great safety cover but had to have my tekkie grandson install it on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, just too bulky for me. Doesn't work with my wireless charger.

    I would recommend this to a friend
  • Cons mentioned:
    Port access

    Rated 4 out of 5 stars

    very sturdy but a bit bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very sturdy but a bit bulky... Very solid but port are a little tough to access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice cover

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid item looks great great security cover especially for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this case for my son's first phone and couldn't be happier. Very sturdy and like that the charging port has a cover. Does add bulk to the phone so if you want to keep the slim profile of your phone it may not be for you.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    PRACTIBLE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SERVES IT PURPOSE NEED TO PROTECT PHONE. NOT AS CHEAP SO WANTED TO PAY A LITTLE MORE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust 100% otter box cases for my phones. They are very reliable and protects the phones extremely well. My last two phones look like new after taking the case off of them after 3 years on using it! I recommend them 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects my phone completely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the otterbox for my iphone 6.. it was amazing!! When I got the 8 there was no question which case would protect my phone and investment best. It is easy to use, I can see and hear clearly and it gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong and Reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sturdy and a great buy to protect my son phone. glad he liked it too

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. This case is nothing fancy, but does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otter box review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues; a good product historically and fair price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the iPhone. We use these cases and iPhones for work and they are very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is not bad. Does the job and keep my phone protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well sealed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only complaint is that its hard to hear with the through the screen cover most time spreakerphone needs to be used. and some parts of the touchscreen are hard to use when close to the edge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good not a lot of bells and whistles but fine for someone who is not picky

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great at protecting your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otter box does a great job of doing what it is supposed to and that is to protect the phone. The thing I don’t like compared to others is it is a little more challenging to get the charger cord into the port because of how thick that part of the case is. Really isn’t a big deal but it is something that makes it a little less user friendly.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi MattyIce21,

      Thank you so much for your feedback on the Defender Series Pro! While we're glad to hear that the case is successfully safeguarding your iPhone, we apologize that the charging area seems resistant to change. Occasionally, a brand-new slipcover can be a little stubborn at first, but after a brief break-in period, the rubber should start to relax and feel more comfortable. If the problem seems persistent, don't hesitate to let us know by calling 1-855-688-7269. Our friendly Otters will be glad to further assist you with this!

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Repeat offender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much needed as my son is a clumsy one with his phone. Life saver

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox - Defender Series Pro Modular Case for my Apple iPhone 8 fits great!

    I would recommend this to a friend
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