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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3768 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and snug fit this Defender Series Pro case offers their Apple iPhones. Many appreciate the ease of application, stylish colors, and the included screen protector. While some find the case a bit weighty, the positive feedback on protection and style outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 3,768 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    PRACTIBLE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SERVES IT PURPOSE NEED TO PROTECT PHONE. NOT AS CHEAP SO WANTED TO PAY A LITTLE MORE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this case for my son's first phone and couldn't be happier. Very sturdy and like that the charging port has a cover. Does add bulk to the phone so if you want to keep the slim profile of your phone it may not be for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well sealed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only complaint is that its hard to hear with the through the screen cover most time spreakerphone needs to be used. and some parts of the touchscreen are hard to use when close to the edge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to find!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is hard to find for my iPhone 8- glad you had it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is not bad. Does the job and keep my phone protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case very sturdy and i feel like it will protect my phone if it was to fall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust 100% otter box cases for my phones. They are very reliable and protects the phones extremely well. My last two phones look like new after taking the case off of them after 3 years on using it! I recommend them 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects my phone completely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the otterbox for my iphone 6.. it was amazing!! When I got the 8 there was no question which case would protect my phone and investment best. It is easy to use, I can see and hear clearly and it gives me peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Repeat offender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much needed as my son is a clumsy one with his phone. Life saver

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Otter Box Defender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice sturdy phone OtterBox Defender case. Reasonably priced

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Otterbox

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps to keep my phone safe from any cracks or damage

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox - Defender Series Pro Modular Case for my Apple iPhone 8 fits great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and a life saver got for my kids amazing product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look no further, the ideal case is here!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say I have tried other cases from other brands but I do know otterbox is a case worth the cash. Got it for my iPhone 6s in the past and that case lasted me a few years with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter ALWAYS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Otter I got at work many years ago. Needed a new one considering how beat up the old was. Also bought an Otter case for my daughter. Will keep using Otter for as long as they make them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best durable case For iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my husband needed who works in construction. It’s durable and keeps the dirt out. I’ve had one similar on my 8plus for several years and holds up nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great at protecting your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otter box does a great job of doing what it is supposed to and that is to protect the phone. The thing I don’t like compared to others is it is a little more challenging to get the charger cord into the port because of how thick that part of the case is. Really isn’t a big deal but it is something that makes it a little less user friendly.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi MattyIce21,

      Thank you so much for your feedback on the Defender Series Pro! While we're glad to hear that the case is successfully safeguarding your iPhone, we apologize that the charging area seems resistant to change. Occasionally, a brand-new slipcover can be a little stubborn at first, but after a brief break-in period, the rubber should start to relax and feel more comfortable. If the problem seems persistent, don't hesitate to let us know by calling 1-855-688-7269. Our friendly Otters will be glad to further assist you with this!

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Otter box Apple SE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox case was easy to use and helps protect the phone from drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable and protective case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very heavy duty case for my phone, it gets beat around enough that I need a durable case that protects the phone and screen. I have always used otter box cases and have never broke the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to set up and merge data from exisiting IPhone

    I would recommend this to a friend
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