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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3771 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell Case, highlighting its excellent protection, good build quality, and proper fit. Many appreciate the enhanced grip and the inclusion of a screen protector, with some also expressing satisfaction with the available colors. The main drawbacks mentioned are its bulkiness and some concerns about port access, with a few customers wishing for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 3,771 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    phone case good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps phone nice and safe and worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best durable case For iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my husband needed who works in construction. It’s durable and keeps the dirt out. I’ve had one similar on my 8plus for several years and holds up nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with my work phone which gets dropped and banged around a lot. Case protects well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter ALWAYS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Otter I got at work many years ago. Needed a new one considering how beat up the old was. Also bought an Otter case for my daughter. Will keep using Otter for as long as they make them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look no further, the ideal case is here!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say I have tried other cases from other brands but I do know otterbox is a case worth the cash. Got it for my iPhone 6s in the past and that case lasted me a few years with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Otter Box Defender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice sturdy phone OtterBox Defender case. Reasonably priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable and protective case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very heavy duty case for my phone, it gets beat around enough that I need a durable case that protects the phone and screen. I have always used otter box cases and have never broke the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits well. Has handled the pool four hours a day

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has handled The active lifestyle of a hospital kitchen and four hours in the pool and hot tub like a champ my last otter box lasted one year and this one looks like it will hold up great the power button is a bit stiff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality love the safety of the phone and not worrying about it breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy case for the iPhone S (2020) save yourself some money with your cash back rewards

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is well made, good fit. I feel secure with this on my phone if I accidently drop. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only one Choice!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy thinking they would have a large selection of cases to protect my iPhone. But unfortunately I only had one choice. The $69.00 Otterbox case was the only one that offered a chip for your belt.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good case for my phone collects dirt inside the case tho

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Only Otterbox for Me

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its only Otterbox for me. After leaving my iPad on top of my car, driving off and having it in the highway overnight - I found it the next day with just the case scuffed. The iPad was 100% perfect, I still can't believe it. Otterbox customer service is wonderful and stands by their lifetime guarantee. I needed a new case for a new-to-me phone and went straight to Otterbox. This one holds up just like I expected and I'm rough on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone doesn't seem to break when it slips out of my hand but is protected in this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To date, I'm pleased with my purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my SE Smart IPhone on 8-13-2020. Dlminick was tremendously helpful with my selection and took excellent care of transitioning info. from my old phone to the new. Thank you, Dominick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I-Phone purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that I received, during my recent purchase of an iPhone SE, was excellent. The young man who waited on me went overboard to make sure everything worked properly.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Good drop protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drop protection but not waterproof. I would recommend it. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Solid. Secure clip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is solid. Excellent protection. Clip is sturdier than most holsters

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and protects the phone. Bought for elderly mother.

    I would recommend this to a friend
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