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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3768 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and snug fit this Defender Series Pro case offers their Apple iPhones. Many appreciate the ease of application, stylish colors, and the included screen protector. While some find the case a bit weighty, the positive feedback on protection and style outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 3,768 reviews
  • Rated 5 out of 5 stars

    Otter box review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent case for its price. Had my phone for 5 ish years & this is my 3rd case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great case and thanks to the sales rep that helped me find it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with my work phone which gets dropped and banged around a lot. Case protects well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone protection you can buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second OtterBox I have owned and they are the best. Never had a problem with my phone even after dropping my phone hundreds of times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits well. Has handled the pool four hours a day

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has handled The active lifestyle of a hospital kitchen and four hours in the pool and hot tub like a champ my last otter box lasted one year and this one looks like it will hold up great the power button is a bit stiff.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is well made, good fit. I feel secure with this on my phone if I accidently drop. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I-Phone purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that I received, during my recent purchase of an iPhone SE, was excellent. The young man who waited on me went overboard to make sure everything worked properly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good case for my phone collects dirt inside the case tho

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Only Otterbox for Me

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its only Otterbox for me. After leaving my iPad on top of my car, driving off and having it in the highway overnight - I found it the next day with just the case scuffed. The iPad was 100% perfect, I still can't believe it. Otterbox customer service is wonderful and stands by their lifetime guarantee. I needed a new case for a new-to-me phone and went straight to Otterbox. This one holds up just like I expected and I'm rough on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fit perfect well you need something quick go to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only one Choice!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy thinking they would have a large selection of cases to protect my iPhone. But unfortunately I only had one choice. The $69.00 Otterbox case was the only one that offered a chip for your belt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To date, I'm pleased with my purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my SE Smart IPhone on 8-13-2020. Dlminick was tremendously helpful with my selection and took excellent care of transitioning info. from my old phone to the new. Thank you, Dominick!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and protects the phone. Bought for elderly mother.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Solid. Secure clip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is solid. Excellent protection. Clip is sturdier than most holsters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied once again!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case! Been a long time fan of Otter Box cases. Very reliable for years to come! They never seem to disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with it, price was right, easy and came quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Protection for iPhone 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a durable holster style case for my iPhone7. This was my first purchase of an OtterBox product and I am completely satisfied. It lives up to it’s name “Defender Series Pro!”

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Good drop protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drop protection but not waterproof. I would recommend it. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone doesn't seem to break when it slips out of my hand but is protected in this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ottorbox Defender Series Pro Mosular Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has had this case on his I-Phone 7 since he got it 3 years ago. He is tough on things and it has just nowhad a few rough spots so we bought another. Best buy was helpful in finding the correct one.

    I would recommend this to a friend
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