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Customer reviews

Rating 4.6 out of 5 stars with 1286 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,286 reviews
  • Rated 5 out of 5 stars

    One of the safest cases ever made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Defender Series case for the iPhone 12 and 13 pro max is exceptionally strong and resistant to day to day accidental drops. Id recommend it to anyone whos looking for a safe and durable case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last case lasted a couple of years so I got another one and have not regretted the choice. It's a bit of a brick but it protects my phone well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OtterBox still great; holster pretty much useless!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third OtterBox that I have purchased, I would have like to have given it a 5 star rating, but am unable to do so. The OtterBox itself is excellent, I like that they have done away with the built in screen protector as that was the reason that I replaced the first one I had on my first Iphone, it just became to grungy and really couldn't be cleaned. The OtterBox is still very durable and can handle a lot of rough use, including lots of drops to the ground. Which brings me to the part that I wish I could rate separately: the holster. If I could, I'd give it no more than a one star rating. Unlike the first two holsters this one seems bo be very cheap in design. The clip that holds the phone in place is virtually useless. I only used the new holster for a little over ten days, before I ordered a leather holster to replace it. My brand new Iphone 13 pro max dropped to the ground more in ten days than my Iphone 7 plus did in over six years.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Yikes, that sounds like a really frustrating 10 first days with your most recent OtterBox, and we're genuinely sorry that you had such a rough go of it with that holster. We're feeling confident that a brand-new warranty replacement would dial things in for the long haul, but it sounds like you've already landed on something else you're happy with. Still, if you'd be interested in the new component, just give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help get one in the works.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new otterbox. It feels amazing and is lighter than the older ones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Covers the changing port too. Bulky but well protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as previous models. Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone complains about Otterbox being big and bulky but people buy it and pay big bucks for protection. I feel this model isn’t as protected as previous models because the height above the screen isn’t much. Still seems easy to scratch the screen or cameras with this case. Drop tests still seem good though on a flat surface. Still better protection than most cases though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a otterbox you can’t go wrong with a case by them it works and feels good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item I purchased, the OtterBox - Defender Series Pro Hard Shell for iPhone 13 Pro Max is a top quality phone case. In my opinion it is the best you can buy for the protection of your expensive iPhone. The sales staff was very helpful in finding this product in the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case, fits the phone like a glove and protects well from drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone otterbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otter box. Always keeps my phone safe. A must for any phone buyer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case for mom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case got it for my mom on mothers day she drops her phone a little bit and this case protects her phone good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter-Box for iPhone Pro.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Protection as well as Sleek Design which enhances and doesn’t take away from the Beauty of this iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this product since I’ve had a smartphone and they are consistently reliable. I won’t rock anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen my husband smashes all his phones he got this case and so far he only has a chip in his screen and thats because he can magically hit an angle just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case very reliable I recommend this to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loyal to otter box and last a lot I drop my phone by accident and I know 100% protected the grip and everything plus a temper glass make it look like tank sure If you do heavy work it will be perfect and even if your not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my third otter box and I would highly reccomend this for your phone. I carry mine in my back pocket on the golf course and elsewhere and the drop onthe box is right on it is well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for 12pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for my iPhone 12 Pro Max it has kept my phone looking new without having to worry that my iPhone falls of accidentally to the floor very tough case. You really have to buy to keep your iPhone from having a broken screen worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality phone case! Been using Otter Boxes ever since I got my first iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 13 pro max phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. very sturdy and reliable for my iphone 13 pro max

    I would recommend this to a friend