Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black.
  • Angle. OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black.
  • Left. OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black.
  • Defender Series Pro video 0 minutes 24 seconds

OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

Model:
77-83539
SKU:
12249082
$24.99
Save $55
Comp. Value: $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1286 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,286 reviews

  • .

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box phone case works as intended. Gives my phone added protection.

    This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

    I would recommend this to a friend

  • Otter Box for Iphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great box! I can turn the clip sideways on my waist.

    This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

    I would recommend this to a friend

  • Must Have!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for pricey phone. Has sna cover for charger opening and side buttons. Added protection

    This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

    I would recommend this to a friend

  • Otter Box must have

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and very easy to setup. No special tools required, just the use of your hands.

    This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

    I would recommend this to a friend

  • Best protection for your phone money can buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re paying big bucks for a “phone” don’t be stupid and not protect your “investment”!

    This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gray product keeps my phone protected from braking any time

    This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

    I would recommend this to a friend

  • Best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved otterbox nothing but the best very protective and warranty top notch

    This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

    I would recommend this to a friend

  • Great phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects very well! Used on a phone by a guy in construction and it's doing it's job!

    This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

    I would recommend this to a friend

  • Iphone Protector

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a lil pricey but so reliable and dependable phone protector

    This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

    I would recommend this to a friend

  • Best cover

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most important accessory. I never used another cover for my phone.

    This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

    I would recommend this to a friend

  • Keep truckin

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a truck driver so you know my phone gets used a lot. This case has excellent protection!

    This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

    I would recommend this to a friend

  • Strong and very protective

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and very durable. I can feel the weight of it whenever I use the phone

    This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

    I would recommend this to a friend

  • The best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection of all time for your iPhone or any device.

    This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

    I would recommend this to a friend

  • Otterbox FTW!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits like a glove, perfect. Wireless charging is flawless. Feels so solid.

    This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

    I would recommend this to a friend

  • Sofar so good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sitar so good it’s working I use it every single day

    This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

    I would recommend this to a friend

  • iPhone 13 Pro Max otter box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item easy to install great view will recommend it great price

    This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

    I would recommend this to a friend

  • Durable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its tough, and a great case for my husband he loves it

    This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

    I would recommend this to a friend

  • Good phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so worth it,I dropped my phone so many times and Still operating

    This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

    I would recommend this to a friend

  • Phone case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case to protect your investment. Just needs I pods for better hearing.

    This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

    I would recommend this to a friend

  • A must if you have these expensive phones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects the iPhone 13 and 12 pro as well needed in order to keep in excellent shape

    This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

    I would recommend this to a friend
Page 32, Showing 621-640 of 1,286 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.