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Customer reviews

Rating 4.6 out of 5 stars with 1288 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,288 reviews
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my 13 pro max perfectly! Pick up went smoothly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! The case fits my iPhone 12 just fine!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wish they had more colors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they had more colors. This is pricey side and bulky however, gets the job done. I want my phone to last for another year so I paid the price for the best.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you so much for your feedback! We continuously look to provide more options and colors for our cases. We want to thank you for choosing OtterBox to keep your device protected for the foreseeable future! If problems do arise with your case, we have a great warranty to help replace your case. Thank you again for the feedback and we hope you have a fantastic day! OtterBox

  • Rated 5 out of 5 stars

    Must get!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally the best case for a phone hands down!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! I had one issued for work phone which saved me repeatedly when my phone hit the ground, but it was old. I just bought this for my new personal phone and it’s much better than the older one. One draw back is that it does come off a wider belt easier than I would like. I couldn’t be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but ….

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is good fit good the only thing don’t like is the clip the phone detached easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Protector in the World

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it best phone protector in the World friend of mine had this protector was riding on sixflags ride all the way high up above ground level phone fell from roller coster got off the ride and phone was still in very excellent shape

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good case I wish it came with the screen protector like the previous versions

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protects iPhone but needs some improvements

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice for iPhone protection. Ergonomic design fits the iPhone and your hand. Needs added protection for the camera lens on the back of the phone. The belt clip that comes with the case also breaks easily. Be ready to order cheap replacement clips online.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thanks for your interest in greater protection for the backside camera of your iPhone. That's something we're hearing quite a bit of lately, and we're definitely exploring options. As for that busted belt clip, we're sorry your Otter experience has hit a snag, but feel free to give us a ring at 1-855-688-7269 and we'll be glad to help get things all fixed up with a brand-new replacement to make sure your gear is secure by your side going forward!

      Cheers,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    Quality Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product (durable); knowledgeable, helpful, and friendly service; good selection and variety of like products to choose from, and convenient and easy-to-find location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Protective Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 15 Hard protective case is a great product. I have typically purchased a black case, but the Best Buy technician suggested I try the olive color and it was a great suggestion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Watch serried 7. Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one for my husband who has Parkinson’s and has a history of falling. This watch when paired with his I phone can alert us to his fall and he can call me me for help. We have set it up so it is much easier to call for help. It gives more security and independence for him and myself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed in this Otter. Great protection yes, but my phone has fallen out of my belt clip 3 times. I’ve got the iPhone 13 pro max and the associate said that this Otterbox would work. I don’t mind paying the money for good protection but they could at least ensure the phone stays secure.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the frustrations you've had with your Defender Series Pro! It's odd to hear that your belt clip isn't securely holding onto your phone, and we'll be sure to let our engineers hear about your experience. Thankfully we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get you a replacement holster.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Super cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy I made this purchase.. it really protects my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox - iphone 12or 13 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price, Highly reccomend it if you have and iphone 12 or 13 pro max

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    weak belt clip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard shell is exceptional...have dropped phone several times with no damage. Phone fell from belt clip each time. I tried to exchange for another clip, but all the belt clips were the same. it takes very little pressure to release phone from clip. if you don't remain diligent phone lose a real possibility

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series holster! It's certainly odd to hear that your belt clip isn't securely holding onto your device, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so give us a ring at 1-855-688-7269, and we can get your holster replaced!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case.can with stand any drop .i dropped it face down .no damage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cover case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does really good and protects my phone so i dont drop it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it because unlike my initial case this one charges very easily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy face

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product a little expensive but worth it ..

    I would recommend this to a friend