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Customer reviews

Rating 4.6 out of 5 stars with 1288 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,288 reviews
  • Rated 5 out of 5 stars

    BintHonjoiPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have never fail me. Only Otterbox. I think this is my fourth one since my fourth iPhone in 7 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox case iphone 13 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Overall worth the protection for my iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Friday Deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very high quality and was readily available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and easy buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. Just what I was looking for. Easy process to find on line. Great saving purchase it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong product. My husband already bought one long time ago for his iPhone and it's holding up quite well, so I decided to get one. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case brand ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this case for the entire time I had my IPhone 11 Pro Max. One thing about the otter box is if it is ever broken by dropping they replace it. Lifetime warranty definitely worth the purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cover

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy duty covers I’m use long time all my work and vacation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OTTERBOX!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most durable case for the money! Buy one every year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great intro, and prompt service quick exchange and follow up paperwork

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox case and belt clip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!! I have always had an otterbox case and having the belt clip with is perfect!! Won’t use anything else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yep that’s a review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I’ve bought this case, the first one lasted a couple years and a couple dozen big drops before it was broke. I would recommended this case, I’ve knocked it down a star because it didn’t last forever

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Otterbox Clip Issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased an Otterbox Defender case for every iPhone I have had going back to the iPhone 4. I love these cases. I purchased this one for an iPhone 13 Pro Max and the case does not stay in the belt clip. It pops right off. Please check your belt clip when purchasing this case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series case! It's certainly odd to hear that your belt clip isn't securely holding onto your device, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, so give us a ring at 1-855-688-7269 or file a claim online, here: https://www.otterbox.com/en-us/warranty-claim

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Quality service and customer service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal ever!!!! Love Best Buy!! #1 in electronics and appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeps falling out of the holster !!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps falling out of holster with any slight bump even when walking any jolt by walking will cause case to fall out I can’t afford to replace an $1800.0 iPhone Otterbox needs to address this issues not even 90 days from purchase I’m very disappointed!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So So

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was alright, I’m use to the defender series of the 11 Pro Max, I didn’t feel my phone was as protected in this case. The sides of the case were flush with my phone screen, didn’t care for that much. Main reason I returned it was because it didn’t work with my wireless charger.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you weren't feeling confident with your Defender Series Pro! Rest assured, that case has been through hundreds of hours of design testing to ensure it will keep your phone safe with the drop protection OtterBox is known for. While that case is compatible with Qi charging, some chargers will perform better than others, so a different charging base may work better for you. Additionally, we recommend OtterBox Power accessories for the best wireless charging experience. We're sorry to hear that you ended up returning your case, but we hope you find an OtterBox that checks all your boxes! If you have any questions, feel free to call us at 1-855-688-7269, and we'd be more than happy to get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Solid case. Not for MagSafe charging

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case. Great protection. Useless with MagSafe charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Defender Series Cover Hard Shell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox Defender Series Cover for my iPhone was as described.. It was of good quality and it will protect my phone for a very long time. Thanks Best Buy for providing good quality items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Different from the previous versions but no issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the Defenders on all my iPhones with great results. This one has a harder case and the phone doesn’t lock as tightly as the older version. I believe cit is due to 5G requirements. It took me a while to get used to the feeling of how it locked in place, but it has not come out of the holder. Different but good results so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look great . Doable and non-slip, very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Case! Dropped phone multiple times and never broke. Work outdoors so the case finally gave out after two years and i decided to get the same one again.

    I would recommend this to a friend