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Customer reviews

Rating 4.6 out of 5 stars with 1288 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,288 reviews
  • Rated 4 out of 5 stars

    For general use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your in a working environment do not choose this. The front side of the phone is level with the edges. Thankfully I had a protector on it and that is what cracked.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was. Full protection otterbox Don’t like having to buy a separate screen protector

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our engineers redesigned our Defender Series in order to provide the same drop protection even without the built-in screen protector. The addition of the Alpha Glass/Amplify/Alpha Flex provides your phone with premium protection and outperforms our previous Defender Series designs. OtterBox

  • Rated 5 out of 5 stars

    Best phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and the protection that it brings to your phone, is money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good services, very professional, gentile people, 100% satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox - Defender Series Pro Hard Shell for App

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black is a 5 STAR PURCHASE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro Max is excellent!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has excellent battery life, awesome camera, and Super Retina XDR display with ProMotion for a faster, more responsive feel. I love it!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection that it provides, but not a fan of the retention of the holster. Seems to slide right off

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello!

      We're sorry to hear that you're not feeling confident with your Defender Series Pro! We appreciate your feedback about the belt clip not securely holding your device, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement holster. Give us a ring at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    phone cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fullfills the purpose, protects the product111111111111111111111111111111111111

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope you enjoy the amazing protection that the Defender Pro Series case has to offer! Should any questions or needs arise with the case, please give our CS Team a call at 1-855-688-7269 and we are happy to help! OtterBox

  • Rated 4 out of 5 stars

    Great case for protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case but being it’s not water proof and for the money I gave it 4 starts but still very happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best cases out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never fails to please. Does what is expected. Just wish they would last longer for wear and tear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love best buy. They price match. Love my new stove. Tv. Etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox iPhone 12 pro max

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept My Phone Safe Guarded At All Times & Is Very Durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective quality product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my new 13 pro max today very durable and protective now I don’t have to worry if I accidentally drop my new phone highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case for the people who work in any trade idk about supper high drops!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone cover defender is the best case you can use to cover your iPhone. The iPhone will not break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual you cannot beat an OtterBox case, been using this brand for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beast protective case for iPhone 13. Slimmer than previous versions. Only downside is that MagSafe will not work through the thick case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough of the tough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. I’m a lineman and I only trust this brand to protect my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outer box 13promax

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase, high quality and satisfying. Highly recommended

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A lot of money for a little plastic.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would prefer getting something with a built in screen protector, and also a camera protector. It’s a lot of money for a little bit of plastic.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with that Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. If you do run into any issues with your OtterBox, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox