Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$24.99
Save $55
Comp. Value: $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1288 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,288 reviews
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love other cases never get cheap cases they break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had old IPhone 6 which worked great for many years and needed to upgrade and satisfied with new iPhone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great protection but bad charging

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case - protects the phone very well. Does not work with MagSafe chargers

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Very sorry to hear you're struggling to keep things amped up wirelessly while using the Defender Series Pro case to help keep your iPhone safe from harm. Although this model will allow a charge to pass from Apple's MagSafe charger through to the device, it doesn't have any magnetic components to help facilitate a "locking" connection.

      If use of that feature is a must for your experience, our Defender Series Pro XT case would be the way to go, as that one was specifically designed for use with the MagSafe ecosystem. You can take a closer look on Best Buy's website through the following link, and feel free to give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to talk shop!

      https://www.bestbuy.com/site/otterbox-defender-series-pro-xt-hard-shell-for-apple-iphone-13-pro-max-and-iphone-12-pro-max-black/6471508.p?skuId=6471508

      Happy Holiday Season,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    Try It..You won't be disappointed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've bought OtterBox cases in the past and they are good quality cases. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox User

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good as OtterBox Used to be I have used them for years and I have never been disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OTTERBOX THE BEST

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard shell iphone case is great. Otterbox has always been the best quality for phone cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Otter box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product amassing features and works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I been using this brand for years and I never cracked my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for reasonable price! I'm enjoying it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid iPhone case. The only phone case I ever buy for my iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the max pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I went for the max! Thought it would be too big..not so! Love the camera too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable. Have dropped phone multiple times with not so much as a scratch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box Case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and sturdy. Excellent warranty, good investment for the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong and comfortable to hold I would recommend if your ok with a large case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 pro max case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all ottebox cases they are durable and sturdy it is the best case for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great loved it wish it had a camera lenses cover but it’s great for the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice box and very durable. Color choices were good and it went on easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toughness

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t use anything else . If it’s not this I don’t need a phone .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very reliable and convenient

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very reliable and convenient, I use it because I liked all my previous Otterbox cases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my dad. He needed an upgrade awesome phone

    I would recommend this to a friend