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Customer Ratings & Reviews

Your price for this item is $29.99
The comparable value price is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1250 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the Defender Series Pro Hard Shell's protective qualities, comfortable fit, and ease of use. Many appreciate the grip and overall quality of the case. Some customers find the belt clip unfashionable, the case a bit bulky, and the price somewhat high. Additionally, a few wish it included a screen protector and had better wireless charging compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,250 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case. I’ve had it for about 1.5 years now, protects like a champ. Plenty of drops from a decent height to do damage, not a single scratch, crack, bump or bruise.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protector!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had set my Iphone on my tonneau cover and realized after going down road I did not have my phone. Could not find. Found phone 3 days later. Slight abrasions on cover from bouncing on gravel road. Great investment

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great OutterBox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OutterBox takes the drops, falls ,and a lil misuse.If your have a smart phone you really need one of these . I don't use the holster I keep mines in my pocket still looks like a new phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Slim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and light in your pocket. Cheers

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case for mom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case got it for my mom on mothers day she drops her phone a little bit and this case protects her phone good

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only use Otterboxes on my phones for years. Great quality, bottoms break off overtime from movement but it's ok. Dropped on concrete a few times and on the floor many more with no damage at all. Wish it left room for the matte screen protector I got but other than that, good case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    One of the safest cases ever made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Defender Series case for the iPhone 12 and 13 pro max is exceptionally strong and resistant to day to day accidental drops. Id recommend it to anyone whos looking for a safe and durable case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A, typically, good Otterbox product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried other, less-expensive options but always seem to return to Otterbox. As far as protection, I feel these cases are the best. The case offers maximum protection, while offering the user to apply the screen protector of their choice. I personally use a privacy-type screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time purchasing this case for my iPhone 13 max. The first one lasted me about 2 years. And this time I got it for a lower price. Great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the price I paid Sllid construction

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was packaged great. It is durable and made to last. Case is a perfect fit for the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with travel chargers, still a little bulky but will definitely last a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality and rugged last forever had 3 phones with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best types of phone case in my opinion, very nicely made as well as tough and reliable

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    OtterBox still great; holster pretty much useless!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third OtterBox that I have purchased, I would have like to have given it a 5 star rating, but am unable to do so. The OtterBox itself is excellent, I like that they have done away with the built in screen protector as that was the reason that I replaced the first one I had on my first Iphone, it just became to grungy and really couldn't be cleaned. The OtterBox is still very durable and can handle a lot of rough use, including lots of drops to the ground. Which brings me to the part that I wish I could rate separately: the holster. If I could, I'd give it no more than a one star rating. Unlike the first two holsters this one seems bo be very cheap in design. The clip that holds the phone in place is virtually useless. I only used the new holster for a little over ten days, before I ordered a leather holster to replace it. My brand new Iphone 13 pro max dropped to the ground more in ten days than my Iphone 7 plus did in over six years.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Yikes, that sounds like a really frustrating 10 first days with your most recent OtterBox, and we're genuinely sorry that you had such a rough go of it with that holster. We're feeling confident that a brand-new warranty replacement would dial things in for the long haul, but it sounds like you've already landed on something else you're happy with. Still, if you'd be interested in the new component, just give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help get one in the works.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen my husband smashes all his phones he got this case and so far he only has a chip in his screen and thats because he can magically hit an angle just right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does 'da job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels just the slightest bit loose in the corners, but otherwise feels pretty heavy duty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OTTERBOX !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've ussed Otterbox for years...WHEN THINKS BROKE THRY SENT ME A NEW ONE.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Covers the changing port too. Bulky but well protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Not as good as previous models. Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone complains about Otterbox being big and bulky but people buy it and pay big bucks for protection. I feel this model isn’t as protected as previous models because the height above the screen isn’t much. Still seems easy to scratch the screen or cameras with this case. Drop tests still seem good though on a flat surface. Still better protection than most cases though.

    I would recommend this to a friend