Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $29.99
The comparable value price is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1250 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the Defender Series Pro Hard Shell's protective qualities, comfortable fit, and ease of use. Many appreciate the grip and overall quality of the case. Some customers find the belt clip unfashionable, the case a bit bulky, and the price somewhat high. Additionally, a few wish it included a screen protector and had better wireless charging compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,250 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy the defender pro for all my phones. This will be one of several. Tough case, dropped most of my I phones numerous times, by trade in time still unharmed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good sturdy quality at a great price.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sturdy quality at a great price. The associate helped me find it on the rack and installed it on the iPhone for me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Great Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case, fits the phone like a glove and protects well from drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The name speaks for itself. OtterBox makes outstanding products and they always perform beyond expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m falling and I got right back up

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting your investments in the palms of your hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! And the service was awesome. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protective phone case. Phone is cracked. Depending on this case to use phone for longer time. So far do good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Otterbox Iphone case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone case, easy to install, drop resistant.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for 12pro max

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for my iPhone 12 Pro Max it has kept my phone looking new without having to worry that my iPhone falls of accidentally to the floor very tough case. You really have to buy to keep your iPhone from having a broken screen worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always a win

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing since sliced bread. In fact I just dropped my phone , picked it up and finished this review. Not a ding, dent or scratch. Otter box never disappoints.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    good protection.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my third otter box and I would highly reccomend this for your phone. I carry mine in my back pocket on the golf course and elsewhere and the drop onthe box is right on it is well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case ever!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone many times using this case and nothing gets damaged, also it’s very light weight but strong at the same time, I purchase another case for my daughter as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    BIG demand for a small package.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect companion for those that may need or want that extra piece of mind. My father recently upgraded his phone to the latest and greatest. He originally had an otter box case and wanted to continue using one for the new generation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screws up my wireless charger now!&

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very tight to fit on my phone. Also no longer works on my 2 wireless chargers as it always did. Very unhappy sorry. Debra Harris

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loyal to otter box and last a lot I drop my phone by accident and I know 100% protected the grip and everything plus a temper glass make it look like tank sure If you do heavy work it will be perfect and even if your not

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best iPhone Protective Case

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found that the OtterBox Defender Series Hard Shell protects my phones each time that I have upgraded to a newer version. It is rugged and has provided absolute protection on each spill and drop to the ground.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $ Saving investment

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any phone. Has saved me 100’s of $ several times over.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 4 out of 5 stars

    Best case for protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case protect the phone very very well. The case is not slippery too.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    one of the best on the phone market

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone so many times and the product has never failed me. You truly get what you pay for. I just bought a new phone and took this case off of my old phone and the phone STILL looks as good as new with no scratches!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is really no need to review this product. You could not ask for a better item to protect your Apple product. Love using the otterbox!

    I would recommend this to a friend