Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1277 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the Defender Series Pro Hard Shell, highlighting its protective qualities, comfortable fit, enhanced grip, and ease of use. The case is also appreciated for its quality and lightweight design. Some customers find the belt clip unfashionable and consider the case a bit bulky and pricey compared to alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,277 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last case lasted a couple of years so I got another one and have not regretted the choice. It's a bit of a brick but it protects my phone well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone otterbox

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otter box. Always keeps my phone safe. A must for any phone buyer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case, I have been buying Otterbox for years.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only use Otterboxes on my phones for years. Great quality, bottoms break off overtime from movement but it's ok. Dropped on concrete a few times and on the floor many more with no damage at all. Wish it left room for the matte screen protector I got but other than that, good case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone 13 Pro Max case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great, Quality item, and accessible. I would definitely recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    One of the safest cases ever made

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Defender Series case for the iPhone 12 and 13 pro max is exceptionally strong and resistant to day to day accidental drops. Id recommend it to anyone whos looking for a safe and durable case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otter-Box for iPhone Pro.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Protection as well as Sleek Design which enhances and doesn’t take away from the Beauty of this iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and heavy Feels like I have a new phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case for mom

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case got it for my mom on mothers day she drops her phone a little bit and this case protects her phone good

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    OtterBox still great; holster pretty much useless!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third OtterBox that I have purchased, I would have like to have given it a 5 star rating, but am unable to do so. The OtterBox itself is excellent, I like that they have done away with the built in screen protector as that was the reason that I replaced the first one I had on my first Iphone, it just became to grungy and really couldn't be cleaned. The OtterBox is still very durable and can handle a lot of rough use, including lots of drops to the ground. Which brings me to the part that I wish I could rate separately: the holster. If I could, I'd give it no more than a one star rating. Unlike the first two holsters this one seems bo be very cheap in design. The clip that holds the phone in place is virtually useless. I only used the new holster for a little over ten days, before I ordered a leather holster to replace it. My brand new Iphone 13 pro max dropped to the ground more in ten days than my Iphone 7 plus did in over six years.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Yikes, that sounds like a really frustrating 10 first days with your most recent OtterBox, and we're genuinely sorry that you had such a rough go of it with that holster. We're feeling confident that a brand-new warranty replacement would dial things in for the long haul, but it sounds like you've already landed on something else you're happy with. Still, if you'd be interested in the new component, just give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help get one in the works.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective case and very sturdy! Very comparable to OtterBox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strongest case on the market

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong durable case that really holds up. Looks sleek but also protects and keeps your phone cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone case. Lasted me for years. I finally replaced it with another other box

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Covers the changing port too. Bulky but well protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Not as good as previous models. Expensive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone complains about Otterbox being big and bulky but people buy it and pay big bucks for protection. I feel this model isn’t as protected as previous models because the height above the screen isn’t much. Still seems easy to scratch the screen or cameras with this case. Drop tests still seem good though on a flat surface. Still better protection than most cases though.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen my husband smashes all his phones he got this case and so far he only has a chip in his screen and thats because he can magically hit an angle just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. It meets expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Great Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case, fits the phone like a glove and protects well from drops.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otto

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was packaged great. It is durable and made to last. Case is a perfect fit for the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy the defender pro for all my phones. This will be one of several. Tough case, dropped most of my I phones numerous times, by trade in time still unharmed.

    I would recommend this to a friend