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Customer Ratings & Reviews

$25.99
Save $54
Comp. Value: $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1289 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,289 reviews
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a otterbox you can’t go wrong with a case by them it works and feels good

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy the defender pro for all my phones. This will be one of several. Tough case, dropped most of my I phones numerous times, by trade in time still unharmed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best iPhone Protective Case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found that the OtterBox Defender Series Hard Shell protects my phones each time that I have upgraded to a newer version. It is rugged and has provided absolute protection on each spill and drop to the ground.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this product since I’ve had a smartphone and they are consistently reliable. I won’t rock anything else

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was packaged great. It is durable and made to last. Case is a perfect fit for the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    one of the best on the phone market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone so many times and the product has never failed me. You truly get what you pay for. I just bought a new phone and took this case off of my old phone and the phone STILL looks as good as new with no scratches!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always a win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing since sliced bread. In fact I just dropped my phone , picked it up and finished this review. Not a ding, dent or scratch. Otter box never disappoints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone many times using this case and nothing gets damaged, also it’s very light weight but strong at the same time, I purchase another case for my daughter as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case very reliable I recommend this to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality phone case! Been using Otter Boxes ever since I got my first iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 13 pro max phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. very sturdy and reliable for my iphone 13 pro max

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get my husband the otter box phone protectors, he is tough on his mobile devices and these hold up and protect the phone. Watch a video and it is easy to get it on the phone, the instructions that come with the phone are a little lacking.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    MUST PURCHASE FOR IPHONE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the work it's supposed to do. This one is the third one i bought and it protects my phone everytime. No need to pay to those cheater apple care as this one had my phone proctected from all kinds of damages

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased a new 13 Pro Max iphone and wanted to make sure it was protected. I have always used OtterBox with my iphones and have never broken a screen or phone. Don't spend lots of money on a cell phone and not spend pennies to protect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy. Fast shipping and stuff almost never goes wrong. When it does they are great at making it right. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used OtterBox for my phones. I also have them on tablets and the grand daughter's. phone. You can get cheaper ones, but you get what you pay for. The fit is great. I've dropped my phone a few times, and it was no problem with OtterBox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using otter box for all my iPhones and love this product especially for the construction business where my phone is exposed to harsh material.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protective phone case. Phone is cracked. Depending on this case to use phone for longer time. So far do good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is really no need to review this product. You could not ask for a better item to protect your Apple product. Love using the otterbox!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to protect my new phone and it has done wonders for me. Knowing that my phone is protected makes me happy. This product was also available right off the hook when I walked in so I’m also glad they had much selection to choose from.

    I would recommend this to a friend