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Customer Ratings & Reviews

Your price for this item is $24.99
The comparable value price is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1250 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the Defender Series Pro Hard Shell's protective qualities, comfortable fit, and ease of use. Many appreciate the grip and overall quality of the case. Some customers find the belt clip unfashionable, the case a bit bulky, and the price somewhat high. Additionally, a few wish it included a screen protector and had better wireless charging compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,250 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. You run over it in a car and it will protect your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone Save

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has saved my phone numerous times. Also great to use belt holster clip.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Well with the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. Very durable. I have dropped my phone several times and he had protected it perfectly. This is the second otter box I have owned. Very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome case.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this case. Reason is I tend to drop or bump my phone quite a bit. Very protective. Not the best looking but if you don’t want to buy a new phone, this is the way to go.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    Not MagSafe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is fine, but I was under the impression were wireless charging compatible when I bought it and apparently that doesn’t mean mag safe. I’ve been using this brand of case for a long time though and am happy with it.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We apologize for any inconvenience you are experiencing charging your device on your charging station. Otterbox designs our cases according to the Apple Design Guidelines and our products are tested across a large number of charging products, Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Lives up to it claims 100%

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works absolutely as described and Does without a doubt protect your device! All I will buy is Otterbox defender

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this product. Needed to purchase due to phone being dropped and ran over by another car. Previous one (like this) protected phone from permanent damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad those store has some of iPhone 12 Pro Max cases left.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 recommend if you’re prone to dropping your phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone Case Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is working well protecting my phone. Excellent case for the money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a rugged case with plenty of silicone to grip. It’s thick enough around the lenses to protect them on flat surfaces. I had the same cover on an iPhone 8 and it helped bring a hefty trade in value.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Very nice case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid case, fits snuggly on my phone and is durable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Defender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Otterbox. This defender case provides all around protection from bumps, drops and whatever you throw at it. The only downside is there is no glass protection so get a screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome OtterBox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used OtterBox defender cases for a long time and this one does the job for me greatly considering I drop my phone a lot and it holds up. I like the newer design as well and it is a great case to get for your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Cover

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the material very sturdy and thick perfect for accidents it’s very protective

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits like a glove, and works amazing with my fiancé phone. 10/10 recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Saves my phone daily

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my phone. I drop it a lot! Holds phone very securely. Buttons work just fine through the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter IPhone product was excellent as expected. The Best Buy Associate was very helpful and really appreciated her customer service/support. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Phone Protector

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my third Otterbox phone protector case for 3 phones. I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Drop proof

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love the outer box for all my cell phone wouldn’t have it no other way. I feel like my phone is more protected in this case, I have dropped my phone many times and there has never been any damages.

    I would recommend this to a friend