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Customer Ratings & Reviews

$25.99
Save $54
Comp. Value: $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1289 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max for its excellent protection, fit, grip, ease of use, and overall case quality. Some customers find the belt clip unfashionable and the case a bit bulky. Others mention the price is a little high compared to similar products, and some would prefer it included a screen protector and better wireless charging compatibility. Despite these minor drawbacks, many appreciate its lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,289 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    There is no Otter way to protect your lifeline.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter has always been a tough protector over the years aname one can trust to absorb the harsh drops. it seems to be maintaining its reputation well, for at least with me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is the best choice Especially if children are using your phone It is so comfy and cushioned. Great!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Defender IPhone case.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone case on the market to protect your iPhone !! I’ve been using the Otterbox Defender series cases with every iPhone I’ve had and they protect like armor !!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone in Safety

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have inadvertently dropped my phone in case several time in various setting to include on cement and tile. In all cases the OtterBox help up and protected the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome case.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this case. Reason is I tend to drop or bump my phone quite a bit. Very protective. Not the best looking but if you don’t want to buy a new phone, this is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone 13 Pro Max case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great, Quality item, and accessible. I would definitely recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fit and grip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using otter box and never had a problem over 8 years .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox - Defender Series Pro Hard Shell for Appl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very strong and excellent protection for phone and I recommend for heavy duty.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OttoBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever!!!! I always purchased this product and I have been always totally satisfied. I would purchase this OttoBox over and over again.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand is always the most trustworthy brand! It’s also the most expensive one too.. wish they’d come down on the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Otterbox Iphone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone case, easy to install, drop resistant.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Outer box case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my case it fits perfect thank u guys Best Buy u guys have amazing workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone case. Lasted me for years. I finally replaced it with another other box

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has always protected my iphone and that’s not a easy the task work in construction and hard on my phone don’t forget the screen protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strongest case on the market

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong durable case that really holds up. Looks sleek but also protects and keeps your phone cool

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Well with the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. Very durable. I have dropped my phone several times and he had protected it perfectly. This is the second otter box I have owned. Very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always used these cases and always will i work in a factory and have dropped my phone countless times and its totally protected

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a rugged case with plenty of silicone to grip. It’s thick enough around the lenses to protect them on flat surfaces. I had the same cover on an iPhone 8 and it helped bring a hefty trade in value.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome OtterBox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used OtterBox defender cases for a long time and this one does the job for me greatly considering I drop my phone a lot and it holds up. I like the newer design as well and it is a great case to get for your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Defender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Otterbox. This defender case provides all around protection from bumps, drops and whatever you throw at it. The only downside is there is no glass protection so get a screen protector.

    I would recommend this to a friend