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Customer Ratings & Reviews

Your price for this item is $24.99
The comparable value price is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1250 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the Defender Series Pro Hard Shell's protective qualities, comfortable fit, and ease of use. Many appreciate the grip and overall quality of the case. Some customers find the belt clip unfashionable, the case a bit bulky, and the price somewhat high. Additionally, a few wish it included a screen protector and had better wireless charging compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,250 reviews
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Pioneer elite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best case I ever buy for my phone the gripes are great very hard to fall from my hands it’s made the phone feel a lot better in my hands I will definitely recommend this to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    protective

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has gone through the ringer and my phone has not a single damage

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best protection for your phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used Otterbox phone cases. they are the best at not only protection pf the phone, but for the assurance that your phone will be in pristine condition throughout the life of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects my phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for a while and it has protected my phone from the many times that it has fallen on the ground.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    OtterBox - Defender Charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is great and looks like it will offer my new phone great protection, but I'm very disappointed that you cannot use a wireless charger with it. I asked the store associate before buying and he said it would work.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there! We're sorry for any frustration with wireless charging. This case should be compatible with wireless charging, but we do suggest using one of our wireless chargers or others recommended by Apple, as those are the ones we test with. If you'd like to discuss this further, please give us a call at 1-855-688-7269 and we'd be happy to help in any way we can. Best, OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I work in construction so not only does it protect my phone from bumps and drops, but the charging port cover keeps dust and dirt from getting in there as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This defender series pro for apple iPhone 13 pro max is the best cover because it’s protect the screen an the back of the iPhone. When I uses this cover I know that the iPhone is protected with the best otter box cover.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old otterbox with this one and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protector

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it’s job well. I’ve dropped my phone countless times and if you pair this with the screen protector you got nothing to worry about

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Well worth the $60

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to protect your $1200 investment the OtterBox is the way to go. This is the third OtterBox I’ve bought over the years and I’ve never had a broken screen or damaged phone as a result.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my case I love the fact that it protects my phone in every way OtterBox for me is the best highly recommend it and of course I love black even better one of my favorite colors♥️

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my blue-collar job. I usually break all my phones but this one has allowed me to work comfortably with peace in my mind that my phone is actually protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, although a little pricey it’s definitely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Protection

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my iphone 13 pro max off of 3 story building and the case was damaged but not my phone. Love Otterboxes!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Defender Series Pro Shell

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very durable and provides great protection for the iPhone 13 Prox Max. The OtterBox does not disappoint, I have confidence in their products from past purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin not bulky. The case fits tight around the phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective case ! Great quality ! The best of the phone cases and with the buy !

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Protection for your phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection, nothing else compares. The telephone provider sold me an inferior product, they didn't have the Otter Box, so I went to my standby Best Buy who had the exact model I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 ProMax Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m always happy to find Best Buy has the best selection of cases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I break every phone I’ve had it seems. Otterbox got it right with this one. Tried & true!

    I would recommend this to a friend