Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black.
  • Angle. OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black.
  • Left. OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black.
  • Defender Series Pro video 0 minutes 24 seconds

OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max and iPhone 12 Pro Max - Black

Model:
77-83539
SKU:
6471479
Highly rated by customers for:
Your price for this item is $25.99
The comparable value price is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1251 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the Defender Series Pro Hard Shell's protective qualities, comfortable fit, and ease of use. Many appreciate the grip and overall quality of the case. Some customers find the belt clip unfashionable, the case a bit bulky, and the price somewhat high. Additionally, a few wish it included a screen protector and had better wireless charging compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,251 reviews
  • Pros mentioned:
    Protection

    Teenager proof

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for irresponsible teenagers. Selfies drops from 6’. Tick top drops from 8’. Oops I dropped my phone in the pool.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Gender Neutral Design

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the simple design making it gender neutral! The design also makes me less nervous about dropping it

    I would recommend this to a friend
  • Cons mentioned:
    Belt clip

    My opinion

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a whole new set because I had the belt holder break and it’s not available to buy separately but they are a very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    OtterBox - Defender Series iPhone 13 pro max

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone protector out there, I have actually dropped phone over 5 times now and not a scratch or dent and works just like day one for my Apple 13 Pro Max.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Great case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and protective phone case for any phone not just an iphone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Really protect your phone

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good box for her phone I really need it at work construction at my phones always

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Otterbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son. He works in construction and the Otterbox is rugged enough to keep his phone clean and keeps it from breaking. Can't say enough about this product.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Won’t support all wireless charging

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case will not charge on all regular wireless charging. I have 2 different types of Anker wireless chargers and it will charge on one, but not the other. I did check other devices to verify both chargers are working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Otterbox

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case for iPhone to keep from cracking glass screen

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    I phone otterbox case.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for protection of new phone. very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Otter box 4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for my iPhone Pro Max. I need the durability because I drop my phone a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    poop bulky

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    real good at protection but kind of bulky. does protect the phone really well

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope you are enjoying the rugged protection of your Defender Pro Series Case! We do value your feedback and continuously improve the design of our cases with each iteration. Thank you for your feedback and we hope you have a fantastic day! OtterBox

  • Pros mentioned:
    Protection

    A parents aigh of relief

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great case that has kept my daughters phone intact throught our camping trip! ( It went through many falls )

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Otter box for iPhone 13

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Works great. Easy to use and I never have to worry about charging my phone. Better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Phone Case

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone case, it has protect my phone several time. Love it.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Otterbox customer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and yet doesn’t feel bulky. Good choice for iPhone protection.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    iPhone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good good grip since I work construction helps

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone case and the protection it gives my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    iPhone 13 Pro Max OtterBox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an OtterBox for several years on my iPhone 6 Plus. Loved it. Bought this OtterBox when I replaced the old phone. Has a nice texture to make it easier to hold. Fit is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Phone Case

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone case. I has great protection for dropped phones

    I would recommend this to a friend
Page 19, Showing 361-380 of 1,251 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.